# Home ## Welcome to the RocketCAD User Documentation Let's explore RocketCAD and how we'll make a great fit for your community. RocketCAD has been the premier roleplay CAD/MDT software since it's initial launch back in 2018. This documentation is designed to help you learn about RocketCAD, whether you're a new or existing customer.\ \ For newcomers, we recommend you get started with our origin story and learn more about our latest mission. For existing users, we encourage you to get started with one of our many walkthrough articles. \ \ Finally, if you're a developer looking to integrate your project with RocketCAD, navigate to the RocketCAD API Documentation. If you're looking to partner your project with RocketCAD, get in touch with our team [here](https://therocketcad.com/support). {% content-ref url="/pages/-MDIIhAYuFCAKb9nAE05" %} [Developers](/developers/introduction-to-the-api) {% endcontent-ref %} ## LEO & Fire MDT RocketCAD features a stunning four different LEO & Fire MDTs for you to choose from. The latest, style four, is the greatest advancement in RocketCAD history! Learn more about it below. {% content-ref url="/pages/-MATzVYSrAXO5VIGvEpY" %} [MDT Walkthrough](/getting-started-with-v6/mdt-walkthrough) {% endcontent-ref %} ## Coming Soon This documentation is still being updated! For more information and answers to common questions, get in touch with us via [Discord](https://modsol.co/discord). # How We Started ### 2017 Modern Solutions was created in **October 2017** with the idea of making a GTA V CAD/MDT System that communities would grow to love! **ModernCAD: OnyxCAD Edition** was the first CAD System created by Modern Solutions and it formed the foundations for CAD Systems in the GTA V Roleplay community for many years to come! ### 2018 After Modern Solutions continued their time with ModernCAD: Onyx Edition an idea was brought up that would change CAD Systems forever. The idea was to allow users to sign up all to one site and have access to join communities all via one website that allowed multiple different styles for Police, Fire, Civilian and Dispatch.
In June 2018, this was the first of it's kind and it's name was **RocketCAD**! ### 2019 RocketCAD had a big year, it hit 70,000 users! The RocketCAD, Project "Mojave", became an even bigger success than anyone at Modern Solutions could have thought, but with this attention, it kept getting bigger and bigger. ### 2020 With Covid-19 putting many people in lockdown many people turned to roleplay as a way out from all it. This allowed RocketCAD to reach 100,000 users!\ \ 2020 was also a big year for RocketCAD as it brought the release of RocketCAD V6 which brought many features like New CAD + MDT Styles, FiveM Integration, Metrics and Data, API and much more! ### 2022 RocketCAD hit 250,000+ users on the platform! ### Present RocketCAD is still developed and users still continue using the platform and have no plans of stopping! # RocketCAD Pricing ### Pricing Breakdown & Plan Comparison {% hint style="warning" %} You can receive Unlimited for FREE with a VPS or Dedicated Server Purchase, learn more [here](/about/getting-unlimited-for-free). {% endhint %} | Feature | Free ($0/mo) | Unlimited ($8/mo) | | -------------------------- | ----------------------------------------- | -------------------------------------------------------------- | | Member Count | 200 | ∞ | | Departments Count | 4 | ∞ | | Subdivisions Count | 20 | ∞ | | District Count | 5 | ∞ | | Server Count | 1 | ∞ | | Community Customization | Complete | Advanced | | 10 Code Customization | Complete | Advanced | | Invite Code | Complete | Custom | | Discord Integration Msg(s) | 3 | ∞ | | CAD Log | Last 500 | ∞ | | Community Roster | Complete | Complete | | Game Integration | Complete | Complete | | MDT Access | Complete | Complete | | CAD Access | Complete | Complete | | Force 2FA for Users | None | Complete | | Advanced Reports | None | Complete | | Support | Support Documentation & Community Discord | Support Documentation, Community Discord & Owner Email Support | ### Feature Definitions **Member Count** - Member Count refers to how many members can be apart of your community at one time. Once this limit is reached, new members will not be able to join your community until you upgrade your plan or remove members to allow for more space. **Departments Count** - Department Count refers to how many departments you can have in your community. Departments are defined as full agencies such as your Police Department, Civilian Department, Dispatch and Fire Department. These do not include divisions such as K9 or Drug Unit. **Subdivisions Count** - Subdivisions Count refers to how many divisions you can have in your community. Divisions are defined as sub-units of departments, such as K9, Traffic Unit or other divisions. **District Count** - District Count refers to how many districts you can have in your community at one time. A district is a geographical area of your game map that units can declare their actively in. Such as "North" or "South", this allows your Dispatchers and Supervisors to understand where each unit is. **Server Count** - Server Count refers to how many servers you can have in your community at one time. Servers should mimic your game servers, which for most is 1. If you have multiple servers with different IPs - you can set them up here. **Community Customization** - Community Customization refers to what all you can modify in your community, particularly when it comes to the branding of your community. Refer to the specific features below. | Complete | Advanced | | ----------------------------- | ----------------------------- | | Change Community Name | Change Community Name | | Change Community Logo | Change Community Logo | | Change Community Abbreviation | Change Community Abbreviation | | Change Tow Logo + Name | Change Tow Logo + Name | | Change Security Logo + Name | Change Security Logo + Name | | Change News Logo + Name | Change News Logo + Name | | Change Taxi Logo + Name | Change Taxi Logo + Name | | | Change DMV Logo | **10 Code Customization** - 10 Code Customization refers to your ability to modify your communities 10 Codes, refers to the breakdown below. | Complete | Advanced | | ------------------------------- | ------------------------------- | | Modify List Display of 10 Codes | Modify List Display of 10 Codes | | Customize Emergency Banner | Customize Emergency Banner | | Customize Broadcast Banner | Customize Broadcast Banner | | Customize Police 10 Codes | Customize Police 10 Codes | | | Customize Fire 10 Codes | **Invite Code** - The invite code is a unique URL that you can send to your Community Members allowing them to instantly join your community simply by clicking on it. View the comparison breakdown below. | Complete | Custom | | --------------------------- | ---------------------- | | Generated Code (ie; ABC123) | Custom Code (ie; SARP) | **Discord Integration Messages** - Discord Integration allows you to send messages depending on certain conditions. For example "When a user joins my community" you can send a message to a Discord Webhook. The count refers to how many of these messages you can select from our list of options. **CAD Log** - The CAD Log logs all of the important actions that occur for your entire community. Depending on your plan, you can view the last X number of them. **Community Roster** - The Community Roster provides you with a list of all community members with the ability to view and modify them as you please. **Game Integration** - The Game Integration refers to your ability to download and use our pre-made Game Integration files from the [Integrate ](https://therocketcad.com/integrate)page. **MDT Access** - MDT Access refers to your ability to change and access the different MDT Styles. Refers to the breakdown below. | Complete | | ------------------------------ | | Access to Styles 1, 2, 3 and 4 | **CAD Access** - CAD Access refers to your ability to change and access the different CAD Styles. Refers to the breakdown below. | Complete | | --------------------------- | | Access to Styles 1, 2 and 3 | **Force 2FA for Users** - The force 2FA option allows you to force all of your users to use 2 Factor Authentication to login to the CAD. **Advanced Reports** - The Advanced Reports option allows you to use our advanced reports from the MDT. This feature is still in development and will be updated shortly. **Support** - The Support option describes the amount of support included with your plan. # Frequently Asked Questions ### What Payment Methods do you accept? We allow PayPal and Stripe (Credit/Debit Card) for invoices. RocketCAD itself does not store or manage payment details in order to increase security and privacy for our users. ### What currency do we allow payments in? We currently only allow payments in United States Dollars. Although we only accept USD our payment methods will automatically convert it to the correct currency! ### Is RocketCAD Mobile Friendly? Currently, RocketCAD is not made available for Mobile Devices. ### Is RocketCAD able to utilize the Tablet Resource? Unfortunately, changes to Chromium which is what FiveM uses to display HTML content don't allow Cookies or Javascript elements to be run when elements are clicked. This means Tablet resources are unable to get passed the login page.\ Until a fix or workaround is found we won't be able to solve this. If you believe you have a fix please feel free to contact us via our [Support System](https://therocketcad.com/support)! # Getting Unlimited for Free {% hint style="info" %} This applies to existing and new Unlimited customers! {% endhint %} ### Purchasing a VPS or Dedicated Server Purchase any VPS or Dedicated Server and receive RocketCAD Unlimited FREE for the life of your service. You can check out our VPS plans from , and dedicated servers at . Please [Contact Support](https://modsol.co/support) after purchase to receive your FREE CAD! # Security & Privacy Security and Privacy are built in to the core of RocketCAD. RocketCAD is entrusted with the data of over 37,000 communities and over 280,000 users, administrators and community owners. This is a role that we do not take lightly and we work hard everyday to ensure that your information, data and communities are secure from external and internal attacks. ## User Privacy & Security * Users can opt-in to 2 Factor Authentication, which allows users to secure their account with a 6-digit code that re-generates every 30 seconds to prevent unwanted logins. * Users are encouraged to create strong passwords, and RocketCAD will encourage you to make your password stronger when signing up. * In the event a user forgets their password, or believes their account has been compromised - you can [reach out to our team](https://therocketcad.com/support) or click "Forgot Password" to have an email sent to your account email address. In the event you're still in your account, you can log out all other sessions and immediately change your password. * Users are strongly encouraged to Verify your Steam Hex to ensure your Hex is locked to your account. * Users are strongly encouraged to Verify your Discord ID to ensure your ID is locked to your account. * User emails, steam hexes and phone numbers are not visible to any users, administrators or owners of RocketCAD - only official Modern Solutions/RocketCAD Staff Team members. * No payment information is stored within RocketCAD, you are re-directed to PayPal and Stripe, our payment processing partners, to checkout. * Users are encouraged to use a nickname or alias on the CAD, to prevent other community members, administrators and owners from having your legal first and/or last name. * Users are encouraged to leave old communities, or those they are no longer apart of, this will prevent your name and identifying information from being available to Administrators and Owners. * Users are encouraged to use a trusted and reliable email source, such as Gmail to flag spam emails early. * Users may select the identifiable information a community receives to verify their identity. ## Community Privacy & Security * Communities are able to re-generate all Community specific codes and confidential information, such as Server IDs. Do not share your Community IDs, Server IDs or Server IP with anyone except trusted sources. * We strongly discourage the usage of "Automatically Approve Civilians" as this allows anyone into your community without being verified by a member of your Administration Team. * In the event of a security threat, we recommend using the Owner Panel Logs to find the name and information of any potential users responsible, and immediately [report them to our team](https://therocketcad.com/support). * All Community Owners should have 2 Factor Authentication enabled, as mentioned above. ## RocketCAD API Security The RocketCAD 2.0 version API has been re-designed from the ground up with security & functionality in mind. Here are some of the steps we're taking to secure your integrations. * **User Modification Notifications** - With a user's consent, each time their account is modified through the API, they are notified via their portal and can opt for email notifications. * **Owner Notifications** - At the discretion of an individual Community Owner, each time their community or server is modification through the API, they are notified via their portal and can opt for email notifications. Each modification is thoroughly logged and Community Owners given the option to rollback any of the changes that were made. * **Rolling API Keys** - At any time, a Community Owner can opt to roll their API Key with immediate effect. * **Multiple Methods of Authentication** - In addition to API Keys to permit the action to occur, a developer must also pass the unique communityID and serverID, all three of which can be rolled at any time at the request of an Owner, with immediate effect. * **Supervisor Disabling** - At the discretion of a Community Owner from the [Owner Panel > Permissions](https://therocketcad.com/amc) menu, Supervisors of any department type (LEO, Fire, Dispatch or Civilian) can instantly disable ‘Patrol related API requests’ if abuse occurs. This prevents any inbound API requests from taking place (and potentially distrupting a patrol) while notifying all owners of the community. * **Shoulder Surfers, Attackers with Physical Access to your computer or Enhanced Privileges** - API Keys are a randomly generated 24 character string of a combination of numbers and both lowercase and uppercase letters, making it exceptionally difficult for a shoulder surfer to gain access to a key when developing. API Keys are on average roughly 200% stronger than the average user password, making it more-than-likely secure in the event someone with enhanced access gains access to a developer’s computer for a short duration of time. {% content-ref url="/pages/-Mes77CN2j0KDYOnpA5K" %} [Authentication](/developers/authentication) {% endcontent-ref %} # Our Mission Page coming soon! # MDT Walkthrough ### Introduction Please read the walkthrough below for a basic overview of the new MDT style that is a part of RocketCAD V6.0! There are additional tutorials for specific features of the MDT, but the walkthrough below is designed to teach you everything you need to know to get up and running on patrol as an LEO unit. As with any issues or bugs, please do not hesitate to contact our support team. {% content-ref url="/pages/-MAiD0bP77049-F8dZrW" %} [MDT Dashboard](/getting-started-with-v6/mdt-walkthrough/mdt-dashboard) {% endcontent-ref %} {% content-ref url="/pages/-MAms4jBOU0XGeqXWwPY" %} [Viewing an Assignment](/getting-started-with-v6/mdt-walkthrough/viewing-an-assignment) {% endcontent-ref %} # MDT Dashboard The MDT dashboard is designed to be your information hub at all times while you are actively patrolling. Here you can easily update your status, check metrics such as **available units, current time, area of patrol, and latest reports**. Additionally, you can view all buttons, active assignments, and BOLOs right from this screen. As an added bonus, it will also show you in one glance which units are active during your patrol. ![](/files/-MAiDkxGX5nTmx0Rm0A_) # Viewing an Assignment When you are attached to a new assignment, you will automatically be directed to the assignment tab in the MDT. Here you can view all aspects of the assignment and update your status. ![](/files/-MAmsmqcc8iLkmnAoBT9) # CAD Walkthrough ### Introduction Please read the walkthrough below for a basic overview of the new CAD style that is a part of RocketCAD V6.0! There are additional tutorials for specific features of the CAD, but the walkthrough below is designed to teach you everything you need to know to get up and running on patrol as a dispatcher. As with any issues or bugs, please do not hesitate to contact our support team. {% content-ref url="/pages/-MAhtNt12qie9oCmaIrM" %} [Creating a Call](/getting-started-with-v6/cad-walkthrough/creating-a-call) {% endcontent-ref %} {% content-ref url="/pages/-MAhwp8olh9DO3KtsnK5" %} [Editing a Call](/getting-started-with-v6/cad-walkthrough/editing-a-call) {% endcontent-ref %} {% content-ref url="/pages/-MAi3hCmhzrlJ5JM762E" %} [Using the Command Line](/getting-started-with-v6/cad-walkthrough/using-the-command-line) {% endcontent-ref %} {% content-ref url="/pages/-MAi03L1R9DTWeDlaGnG" %} [Managing Units](/getting-started-with-v6/cad-walkthrough/managing-units) {% endcontent-ref %} {% content-ref url="/pages/-MAi2k0HXm5iKMprouJT" %} [Creating and Managing BOLOs](/getting-started-with-v6/cad-walkthrough/creating-and-managing-bolos) {% endcontent-ref %} {% content-ref url="/pages/-MAi5eVAmx6qwdWQp\_lg" %} [Information Searches](/getting-started-with-v6/cad-walkthrough/information-searches) {% endcontent-ref %} # Creating a Call To create a call, the process has gotten even easier. Follow the steps below to get your call setup and dispatched 1. Fill in the basic call details including **type, nature, and location** and then select the **create** button ![](/files/-MAXLBq7eDMsME0x1RNL) 2\. After clicking the create button, you will be prompted with a screen to edit all aspects of the call. This allows for the 911 call taker to easily get a call created and handed over to a dispatcher. Or, if you have a single dispatcher, this process allows for a seamless call creation process ![](/files/-MAhuvF-PiRiEAUMhEvs) 3\. In the screenshot above you can edit all aspects of the call designated with the **yellow boxes** as well as assign active units to the call by selecting the **Unit Assignment** section ![](/files/-MAhvCmVE0f4dSgj7kEX) 4\. Within the unit assignment you will be prompted with recommended fire and LEO units based on their **last call activity, district with relation to call location,** and **unassigned units** 5\. You can always edit a call after the fact by selecting it with a single **left click** from the **Active Assignments** box on the CAD # Editing a Call After you've created your call and assigned the initial units, you can always return to that call from the main CAD area under the **Active Assignments** box. Within the popup you can edit all aspects of the call, assign additional units, and add any possible flags that may be associated with a subject on the call. ![](/files/-MAhxzFAsY7RHSxp8aBM) * To edit call details, simply click on the pencil icon next to each field, enter your changes, and click away! * Need to add flags? Click the '+' and select any that you need! * The call editing screen will always show you the latest call details, the call chat, and every detail that you would need to make the dispatching experience easier every step of the way # Using the Command Line RocketCAD now features a brand new Command Line system to the Dispatching CAD. This Command Line helps you to expedite your dispatch and execute numerous actions without the need to touch your mouse. To use the [Command Line](/rocketcad-useful-info/command-line-commands#command-line-commands), begin by typing the "CMD" or the Command - you will always have one of two options, type the letter (ie; A) or type the short name (ie; ATTACH) and this will inform the Command Line that you are attempting to execute the 'Attach' command. The [Syntax Assistant](/rocketcad-useful-info/command-line-commands#syntax-assistant-notes) will then automatically prompt you through the next steps. You can quickly flow through these options by using the TAB (for moving to the right) and SHIFT+TAB (for moving back to the left) key(s) to navigate through the boxes. Once you have reached the final option in a command, simply press the ENTER key and the command line will execute. ![](/files/-MAi8LwTpUcoPu3lzFHv) We have included a helpful guide of Command Lines commands to get you started and we'll continue to add more as suggestions come in! # Managing Units With version 6.0 of RocketCAD managing units is even easier! There are a couple of quick mouse and button shortcuts that allow you to easily manage single and multiple units at once on the unit board {% hint style="info" %} If you have the RocketCAD integration files in your FiveM server, all unit locations will be automatically updated every 60 seconds into the location tab of the units board {% endhint %} ![](/files/-MAi0y8kdaASdyl_K-hC) ### Changing a Unit's Status To change a unit's status, follow the simple steps below 1. Select the status from the colored buttons that you wish to alter 2. Double click on the unit that you want to change 3. Done! The unit's stauts has now been changed! ### Editing Unit information To edit a unit's information, all you need to do is **right click** on that unit to open the edit popup ![](/files/-MAi1xWASYH4NnwVCp_B) Within this popup, make your necessary edits and select **Save Unit** to close the popup and return to the CAD homepage ### Marking a Unit Off Duty To mark a unit off duty, we've created a mouse shortcut to allow for easy maneuverability. To mark a unit off duty, all you need to do is do a **long left click** on your mouse and you will be prompted to confirm the removal of the unit from your active board ![](/files/-MAi2VF8FQDQGUqlVaBl) # Creating and Managing BOLOs ### Creating a BOLO Creating and managing BOLOs from the dispatcher's point of view is very similar to that of creating and editing a call. From the BOLO quick entry section of the dashboard, enter the details and click **Create** ![](/files/-MAi35dXzsz9ckv0bd7-) ### Editing a BOLO After you create your BOLO, it will show in the active BOLOs board on the main CAD homepage. To edit the BOLO**, right click** on the BOLO entry to edit it's details. Here you can edit all details and then save the BOLO to update ![](/files/-MAi3WqR5akJRax2lwsS) ### Clearing a BOLO Once your LEO units have apprehended the subject or vehicle, you are now ready to clear the BOLO. Simply perform a **long left click** on the BOLO to bring up the removal confirmation popup. Click **confirm**, and your BOLO is gone! ![](/files/-MAi54uvC7LasqDNkXpn) # Information Searches Searching for information is easier than ever with the new CAD system. Select what you want to search, enter it in the search box, and select it from the dropdown! The initial information search will present you with a single line message notifying you if there is anything to be aware of regarding the person, vehicle, or firearm. {% hint style="info" %} The system will notify you if a person is **wanted** or **deceased**, if a vehicle has **no insurance, no active registration, stolen,** or if the **registered owner is wanted.** Firearms will flag if they are marked as **stolen** or if the **registered owner is wanted** {% endhint %} ![](/files/-MAi6cYXzT2xwj8n3syC) If you want to view the full details of the person, vehicle, or firearm, simply select **expand full details** to bring up the full information matrix for your search term. ![](/files/-MAi7pucdcqbX8wMNsj-) # Integration Resources RocketCAD V6 brings a whole host of integration additions that allow you to perform essential RocketCAD functions in FiveM! Take a read through our integration options below and a short tutorial of how to get everything setup! ### Downloading the Integration Resource 1. Head to 2. Make sure to login to your account 3. Select your Community (make sure it's the one you're currently Beta Testing with) 4. Click "Download Integration Resource" 5. Make sure to copy your "Community ID" as you will need this in the next steps. 1. Be sure to checkout the [GitHub Readme](https://github.com/TGilroyed/rocketcad-integration/blob/master/README.md) for additional help! ### Installing the Integration Resource 1. To begin the installation process, head to and select your community. 2. Open the ReadMe for further details on how to install. That can also be found below. 3. When you select **Download Integration Resources** your download will automatically begin 4. Simply install the resource like any other FiveM resource and add the **start rc-integration** to your server.cfg ### Installing the Whitelist Resource {% hint style="warning" %} Please remove any other whitelisting resources if you intend to use the RocketCAD Whitelist. Otherwise, simply delete or ignore the "rc-whitelist" folder completely {% endhint %} 1. The "rc-whitelist" resource is included in your primary server resource. 2. Move the "rc-whitelist" folder out into your /resources/ directory 3. Add start **rc-whitelist** to your server.cfg file 4. Head into the "config.lua" file inside of the resource 5. Enter in your Community ID into the field provided, this is located on the "integrate" page of RocketCAD 6. You are done! The CAD will now check users to see if they are apart of your community before letting them into your server. {% hint style="danger" %} Renaming either resource anything other than "rc-integration" or "rc-whitelist" will cause it to fail, do not modify the name of the resource! {% endhint %} {% hint style="info" %} Read through the Github ReadMe for most up-to date installation instructions! {% endhint %} ### Configuring the Integration Resource Configuring the RocketCAD source is incredibly simple. Use the resources below to find quickly understand each option to get your server back up and running! {% hint style="danger" %} Temporarily, you must edit the "sv\_integration.lua" file, to add your API Key. {% endhint %} ### **config.lua Configuration** Name: The "name" setting is the name of your Communications Department. For example, "San Andreas Communications" or "Acme City Dispatch" Community Code: The "code" setting is your Unique ID of your community, this can ONLY be found under the Billing Center. Head to > Billing Center > Community ID and paste this in here. Server ID: The "serverid" setting is the ID for the specific server you're placing the resource in. This is found under the [Owner Panel > API Access](https://therocketcad.com/amc) tab. **Alert** Alert 1: The "alert1" setting is the title of your Emergency Traffic Only alert, this should match the alert title you have configured in your CAD already. For example, "Signal 100" Alert 2: The "alert2" setting is the title of your Stop Transmitting alert, this should match the alert title you have configured in your CAD already. For example, "10-3" ### **sv-integration.lua Configuration** API Key: The "api key" config option is the API Key you wish to use with this server. This can be generated from the [Owner Panel > API Access](https://therocketcad.com/amc) tab. ### RocketCAD Setup After the resource is all setup there are a few steps you need to do in order for it to function properly. 1. Go to the [AMC](https://therocketcad.com/amc), Select your Community and go to Community Manager. 2. Click CAD Settings & Data and either edit your current server or create a new one (If you create a new one you will have to redo the serverID step). 3. Ensure you add your FiveM IP and Port for your server. (Ex. 192.168.52.51:30120). 4. Once done scroll down to the designs are ensure you're using the V6 designs. You can determine which one you're currently using because if the button says "USE NEW CAD + MDT STYLES" then they are not and you should click the button.\ If it says "REVERT STYLES BACK!" then ignore this step. 5. Go the the "NEW CAD + MDT" tab and enable GTA:V Locations and Location Tracking. ### Integration Features **1) Call Notification & Directions** The Call Notification feature will notify you in-game when you are assigned to a new call and will provide you with the title and postal location. Accompanied by the CAD that will play an audible sound, you will now when you get a call and where you are supposed to go without even opening up the CAD! If the location is apart of our large database of locations around the map, you will be auto-waypointed to the location to begin responding to. **2) Automatic Location Updating** The Automatic Location Update feature allows for Dispatch and Units to be aware of all player's locations at all times. Every 60 seconds, a player's location will be updated in CAD giving Dispatch an almost instant picture of where every unit is. LEO and Fire units can also view each other's locations under the new "Units" tab of the MDT. **3) Plate Searches** The Plate Searching feature allows you to quickly type the plate of any vehicle in chat (Using the /plate command) and will return the results instantly as a sleek notification above your game map. This removes the need to tab into your Steam Browser or open the MDT externally. **4) Emergency and Stop Transmitting Tone Alerts** If you have opted to mute your MDT whilst patrolling, you will not hear the audible effects of Emergency Broadcast Only and Stop Transmitting alerts being placed into effect. You now will receive alerts in-game notifying you of these alerts, whether you have the MDT muted or not. **5) Panic Button Alert + Waypointing** If any unit in-game activates their Panic Button using the /panic command in-chat, all available units will be automatically way-pointed to their location and alerted in-game. This accompanies the visual and audio effects of the MDT itself. **6) 911 Alerts** Similar to the previous integration, the /911 command allows for Civilians to alert dispatchers of their Name and Current Location so they may quickly generate an assignment and begin sending units. **7) Whitelisting** In need of a non-sql or json whitelisting script? We've got you covered, RocketCAD now includes a whitelisting script that simply checks if the user is apart of your RocketCAD Community and either grants or denies access instantly. No need for resource or server restarts, as the API updates instantly! # Upgrading your Integration Upgrading is easy! All you need to do is replace the following files for the **rc-integration** resource. * cl\_integration.lua * sv\_integration.lua For the **rc-whitelist** resource you need to replace the following files. * server.lua {% hint style="info" %} ### Note Sometimes you may need to replace all files. We will list if this is required on the changelog if there is an update that requires you to do this. {% endhint %} # Troubleshooting Integration Issues Our pre-made integration files require quite a few areas to be configured properly for each function to work as intended. Please follow all of these steps to make sure the integration works as intended. ## Configuring Servers 1. Head to 2. Select Your Community 3. Select "Launch Community Manager" 4. Once in the Owner Panel, click "CAD Settings & Data" 5. Make sure that each of the servers you have entered have their IP:PORT inserted properly 1. It should look something like: "123.456.7.8:30120" 1. Please make sure to enter in the actual IP and PORT of your server, this should be unique for each server in your RocketCAD ## Entering Steam Hex(es) 1. It's important that each of your members have their Steam Hexes entered into the CAD 2. Send each of your members this guide; [How to Enter Steam Hex](/how-tos/how-to-find-steam-hex) 3. Make sure they have "steam:" in front of the hex, this is very important! ## Configuring the Resource 1. Assuming you have already downloaded and installed the resource using the [Integration Resources](/getting-started-with-v6/integration-resources) tab or the Readme file, open up your "config.lua" file 2. Make sure your Community ID is set 1. Head to 2. Select Your Community 3. Your Community ID will appear towards the bottom of the window for you to access 3. Make sure your Server ID is set 1. Head to 2. Select Your Community 3. Select "Launch Community Manager" 4. Head to the "API Access" tab 5. Copy the Server ID for the server you are currently configuring 1. Make sure that each of your servers has a DIFFERENT Server ID! ## Verify Config Options 1. Be default, each of these options are enabled, to be safe let's make sure they are still enabled 2. Head to 3. Select Your Community 4. Select "Launch Community Manager" 5. Head to the "NEW CAD + MDT" tab 6. Make sure that "Track Player Locations" is enabled ## General Troubleshooting -Make sure that the resource is not renamed, it must be named either "rc-integration" or "rc-whitelist" for them to work properly. -Make sure your Steam Hex on CAD does not contain any Capital Letters. -Make sure you have the latest version, to see if you have the latest version, type "restart rc-integration" into your console. The script will then print if you have the latest version or not. -Make sure you restart your server, if you install the resource while your server is running this may lead to issues, we recommend restarting the entire server to be safe. -Do not modify the "sv\_integration.lua" or "cl\_integration" files, only the "config.lua" # Getting Started as an Owner You've purchased a new RocketCAD Community and are ready to get started! {% hint style="info" %} It may take up to 5 minutes for your community to be created after purchase. {% endhint %} ## Getting into the Owner Panel The Owner Panel is going to be your primary hub for all community management. Here, you will manage your users, settings, departments and everything you need for your community! Let's find out how to access the Owner Panel. 1. Head to 2. Select Your Community 1. Note: At this point, it's likely just a random string of letters and numbers, but go ahead and click on it anyways! 3. Select "Community Manager" 4. You're now in the Owner Panel! The functions of the Owner Panel are fairly self explanatory. You can navigate through the menus using the sidebar on the left. We ***STRONGLY RECOMMEND*** going through each menu option to ensure that every setting you wish to configure is properly configured before beginning to take in members to your community. ## Accepting Members Once your community has been setup, and you have gone through all settings and configured them as you wish it's now time to accept members. ### Method #1: "Classic" Invite 1. Encourage your users to either make an account or login to their account from #### My member is making a new account 1. Once they click "Signup" and enter in all their details, they will be prompted to join a community 2. Have them search the name of your community (which is customizable from Owner Panel > Customization) 3. Have them click "Join Community" 4. Depending on your verification level, your members will either be instantly allowed or queued pending approval in the "Approval Queue" area of your Owner Panel. #### My member already has an account 1. Your member should be automatically directed to the Portal 2. From the "Home" tab, underneath their name should be a text area titled "Switch Community", click this 3. Once the menu has opened, click "Join New Community" at the bottom 4. Have them search the name of your community (which is customizable from Owner Panel > Customization) 5. Have them click "Join Community" 6. Depending on your verification level, your members will either be instantly allowed or queued pending approval in the "Approval Queue" area of your Owner Panel. ### Method #2: Linked Invite 1. Head into your Owner Panel and from the top right click "Invite Members" 2. This will reveal your unique URL, copy this and distribute to your members! 1. If you are eligible for a custom URL (Unlimited Community), the URL will be generated based off of your Community Abbreviation which is set from Owner Panel > Customization #### My member doesn't have an account 1. Upon clicking the link, your member will be prompted to create a new account 2. Your member will then be put into your community 3. Depending on your verification level, your members will either be instantly allowed or queued pending approval in the "Approval Queue" area of your Owner Panel. #### My member has an account 1. Your member should be automatically directed to the Portal & put into your community! 2. Depending on your verification level, your members will either be instantly allowed or queued pending approval in the "Approval Queue" area of your Owner Panel. ## I need more help We're here to assist as best we can! Learn more about our support options from [here](/#professional-support). # System # Portal The Portal is the primary page within RocketCAD. It's job is to make sure you can manage your account and access the various areas of the system. The portal can direct you to the Admin panel, Owner panel, MDT, CAD or Civilian menu. ## Header Options ### Admin Panel/Dept. Mgt #### Admin Panel If you have been pre-approved as an Administrator of your community, you can enter into the Admin Panel from here. Clicking this option will send you to a new page. #### Department Management If you have been pre-approved as an Administrator of a particular department, you can open up the Department Management panel from here. Once clicked, you'll be prompted to select the department you wish to enter into. Once selected, you'll be sent to a new page. ### Support The Support tab allows you to get in touch with our team (assuming you're an Unlimited Community Owner), sends you to this documentation or sends you to [our Discord](https://modsol.co/discord) where you can join other Community Owners and help troubleshoot together! ### Privacy Want to learn more about our Privacy & Security measures? The privacy tab is for you! This tab allows you to learn more about our practices and what steps you can take to help secure your account. ### Changelog The changelog tab allows you to check in on any changes to the system. This is NOT a changelog for your community, and is not controlled by a communities owners. Instead, it's managed by the RocketCAD Development Staff. ### AMC (Account Management Center) The AMC option re-directs Owners to the Account Management Center. You can learn more about this page in a different article. This will send you to a new page. ### Logout The Logout option will sign you out of your account and redirect you back to the login page to log back in. This will send you to a new page. ### Preferences The preferences tab allows you to manage your personal preferences. You can read more about this below. ## Home Tab The Home tab is the primary dashboard for all users. It's here that you can access all other system options. Beginning towards the top, your Community Name and (if enabled) your Community's System Message. This is how you can determine which community you currently have selected. Moving down this page, you'll be greeted by the system and prompted with a new options below. It's here you can switch your community by selecting "Switch Community" after your name. This will prompt you to either select a different community or join a new community. ### Begin Patrol You can begin a patrol by select the option directly underneath your community name. This will direct you to the patrol onboarding steps. Learn more from [How to Login to Patrol](/how-tos/portal/how-to-login-to-patrol) ### How about a patrol? This area gives you the stats on your latest patrol! Why not get another one started up? Having trouble? Check out ["We do not have the information on your last patrol"](/walkthrough/error-messages/we-do-not-have-the-information-on-your-last-patrol) ### Community News & Updates #### Community View The Community View shows all of your communities that have enabled the News & Updates feature. You will also receive a small indication of how many updates are unread. Simply click on the community to begin reading updates. If you do not see any communities listed here, it's possible your Owners have not enabled this feature. #### News View The news view is the feed of news for you to view! Each of these messages are created by your Community Owners for you to read. ### How are you performing? The performance tab gives you a live view of your current statistics. Refreshing the page will ensure these are up to date. Keep doing more and compete with your fellow members! ### Your Security Checklist The Security Checklist completion circle provides you with an idea of how many steps you have implemented on your account. View the [Privacy Tab](/walkthrough/users/portal#privacy) to complete all 7! ## Privacy The Privacy Tab allows you to learn more about the security measures we have introduced to protect you and your data. Personal privacy is a pillar of RocketCAD, our focus is the safety of all users. You can learn more about this from [Privacy & Security](/about/security-and-privacy). The progress bar indicates your level of completion of the Security Checklist. Complete all 7 to ensure maximum privacy & protection! ### Security Checklist We recommend following all 7 recommendations listed on this page. Simply click the button underneath the description to complete a checklist item. ## Changelog The changelog sends out all important RocketCAD system updates. These are not created by your Community Owners, and is only managed by the RocketCAD Development Staff. The changelog tab only displays the last week, to view all previous updates check out the [full changelog from here](/development/changelog). ## Preferences ### Account Details #### Your Name This input displays your current name. Do NOT include any identifiers in this area, they will be added in individually when logging into patrol. To change your name: Simply type in the updated name and click outside the box. Your change will be automatically saved. #### Your Email This input will never display your current email, for your privacy. In case you're not sure which email you have configured, you can change it by clicking "Change" To change your email: Click "Change" and enter in your current password and new email. #### Your Steam HEX This input displays your current Steam Hex, which helps connect the integration to your user account. If you need assistance finding your Steam Hex, check out [How to Find Steam Hex](/how-tos/how-to-find-steam-hex) To change your Steam Hex: Modify the text inside of the box then click outside of it to save. Your change will be automatically saved. {% hint style="danger" %} You MUST add "steam:" to the front of the Hex when putting it into the CAD {% endhint %} #### Your Discord ID This input displays your current Discord Client ID. This helps sync Discord Integration with your user account. You can find your [Discord Client ID from here](https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-). To change your Discord Client ID: Modify the text inside of the box then click outside of it to save. Your change will be automatically saved. {% hint style="info" %} Your Discord Client ID should be a string of 18 random numbers. It will NOT be "John#123". Refer to the above guide for help. {% endhint %} #### Change Password The Change Password option allows you to change the password of your account. In order to change your password, you will be asked for your current password (to help verify your identity on shared computers). #### Enable/Disable 2 Factor Auth Depending on whether or not you have enabled or disabled 2 Factor Authentication, this button's text will change. We ***highly recommend*** enabling 2 Factor Authentication. Simply click the button to either Enable or Disable 2 Factor Authentication. You can learn more about enabling 2 Factor Authentication from [How to Enable 2 Factor Authentication](/how-tos/portal/how-to-enable-2-factor-authentication). #### System Wide Darkmode The System Wide darkmode option allows you to enable darkmode across all menus of RocketCAD. This option will also enable darkmode on all CAD, MDT and menus throughout the system. If the option is illuminated, darkmode has been enabled (the Portal will also become dark). #### Right Menu Alignment Right Menu Alignment refers only to the menus on MDT Style 2 and MDT Style 4. This places the menu that is typically located on the left side of the menu, on the right. This option is ***recommended*** for left handed players using a touch screen. #### Client ID Your Client ID will be used in troubleshooting errors on the system. {% hint style="danger" %} Never share your Client ID with anyone! Only official Modern Solutions & RocketCAD employees will ask when assisting you. All current employees are listed on {% endhint %} #### Leave \[Community Name] The leave button allows you to leave your current community. Once clicked, you'll be asked to confirm the action. Leaving a community does reset your user for that community, and is not recommended if you will be re-joining shortly after leaving. {% hint style="info" %} Note: Leaving a community will cause you to lose your departments, divisions, admin/owner status and all associated data (personas, vehicles) {% endhint %} ### Patrol Configurations From the Patrol Configurations area, you can view all associated data with your Patrol Configurations. You can NOT edit/modify a configuration once created. You can only delete patrol configurations by clicking the Red Trash Can icon. You can learn more from [How to Delete Patrol Configurations](/how-tos/portal/how-to-delete-patrol-configurations). # Admins # Owners # How to Connect LiveMap to RocketCAD LiveMap is an essential dispatching function for your community! RocketCAD features the ability to redirect your users to your LiveMap URL directly from their Dispatch CAD. ### How to Create a LiveMap We recommend [Havoc's LiveMap from the FiveM Forums](https://forum.cfx.re/t/release-livemap/49901). Please refer to his [installation documentation here](https://docs.tgrhavoc.co.uk/livemap-interface/) for guidance. ### How to Link LiveMap with RocketCAD Once you have successfully created your LiveMap and have the URL ready (such as livemap.domain.com) you're ready to insert it into RocketCAD! 1. Navigate to the [Owner Panel](https://therocketcad.com/amc) > CAD Settings & Data tab 2. Toggle the "LIVE MAP BUTTON VISIBLE?" button to the on position 3. Paste in the URL of your LiveMap 4. Click Save Now your Dispatchers will be redirected to your LiveMap URL after logging into their CAD! # How to Cancel your Community Community Owners, are you thinking about cancelling your community? To complete this process, please view the information below. Before proceeding, please make sure your situation fits under the "When Should I Cancel my Community" options listed below. Otherwise, cancelling your community may not be the best option for you. **When Should I Cancel my Community?** * You have purchased another community, and don't want two with the same information * You have moved on from this community * Any other case where you can confirm you will never again need your community data **Who Can Request a Cancellation for a Community?** Only the "Full Owner" - meaning the user that originally purchased the community and retains 100% ownership of the system. The "Full Owner" is the only capable "Owner" of the community that is able to cancel a community. **How to Request a Community Cancellation?** Please follow these steps carefully, to ensure a quick and smooth process. 1. Go to the [AMC](https://therocketcad.com/amc) 2. Select the community you wish to cancel 3. Click Billing Center 4. Click Cancel Community 5. Fill out the information and acknowledge that the community will be cancelled 6. Well done! Your community has been cancelled # How to Change Your Plan Changing your plan on RocketCAD is very simple and can be completed in seconds! Read below for step-by-step instructions on how to modify your plan. ## Step 1 - Accessing the Billing Panel In order to upgrade your plan, you will need to login to your billing panel by following these steps; 1. Open up the [AMC](https://therocketcad.com/amc) 2. Select Your Community 3. Click "Launch Billing Center" You're now in the billing center and ready to change your plan! ## Step 2 - Changing the Plan Now that you have accessed the Billing Panel, we just need to change the plan. 1. Select "Change Plan" towards the center of the screen 2. Once the dialogue appears, select the plan you wish to change your community to. In this example, I will be switching from Unlimited to Free.
"Change Community Plan" Dialogue

"Change Plan" Dialougue

As shown below, I select "Free" from the Dropdown and immediately the CAD tells me how much I will be paying moving forward. Once you are ready to change the plan, simply click "Change" and wait for the success message. Once you have clicked Change and gotten the success message, your community plan has been changed. # Error Messages # API Error: 1A How to troubleshoot and solve the RocketCAD API Error 1A, modsol.co/e1A The RocketCAD API 1A error will appear when you have sent too many API Requests to RocketCAD in a short period of time. If this is a recurring error for your community, please follow the steps below to correct this. {% hint style="warning" %} Rate Limits expire after a short period of time. If you have been rate limited, please wait a moment and try your request again. If you are seeing this error on a regular/consistent basis, we encourage you to reach out to our Support Team. {% endhint %} ### How to Resolve Rate Limiting: Method 1: [Contact Support via the Support Hub](https://therocketcad.com/support) (only if seen on a regular basis) Method 2: Wait 120 Seconds and Try Again # API Error: 1B How to troubleshoot and solve the RocketCAD API Error 1B, modsol.co/e1b The RocketCAD API 1B error will appear when you provide an invalid Steam Hex, or the user associated with the Hex does not have a current community set. Accompanied by this error will be the provided Steam Hex that was given by your server's game integration script. If you are seeing this error, either the provided Steam Hex doesn't match any current RocketCAD Users - or the users it does match don't have their community set. Please use the following troubleshooting instructions to correct this issue. {% hint style="info" %} As a Community Owner, you're ***NOT*** able to correct the issue for the affected user yourself. You must pass these instructions along, or walk them through the steps in order to correct this issue. {% endhint %} ### How to Resolve Invalid Steam Hex 1. Have the affected user navigate to the [RocketCAD Portal](https://therocketcad.com/portal) 2. Click "Preferences" 3. Modify the Steam Hex, making sure you have **steam:** in front of the hex value. For more help, [visit here](/how-tos/how-to-find-steam-hex). ### How to Resolve Current Community 1. Have the affected user navigate to the [RocketCAD Portal](https://therocketcad.com/portal) 2. From the "Home" tab, click "Switch Community" 1. Alternatively, you may be prompted to join a community if you haven't already - skip to Step 3 3. Click "Join Community" and be sure to join the correct community for the one you're currently playing on # Error 2A - Missing Permissions The Error 2A will appear when you are attempting to connect to the RocketCAD API, but do not possess the correct permissions to do so. Your request will be rejected and voided. To fix, you will need to update your API Key permissions in the Owner Panel, API Access area. # Tracking Location Errors ### Red Circle If you notice a red circle next to the "Tracking Location" indication this typically means one or more of the following; * Your Steam Hex has been entered, but not properly * To fix this, please check out [How to Find Steam Hex](/how-tos/how-to-find-steam-hex). * Your Steam Hex is entered correctly, you just haven't yet connected to a server * Your Steam Hex is entered correctly into multiple accounts * If you have connected to a server and your location doesn't update, please [reach out to us](https://therocketcad.com/support). ### Warning Triangle If a Red Warning Triangle appears next to the "Tracking Location" indication you haven't yet entered in your Steam Hex, please click on this Triangle and enter in your Steam Hex based on the [How to Find Steam Hex](/how-tos/how-to-find-steam-hex) guide. # We do not have the information on your last patrol This error appears when your patrol is **interrupted, archived or ended improperly**. It's important that you Log Out of your MDT, CAD or Menu when exiting patrol to avoid this error. ***What is an interrupted patrol?*** A patrol will be considered "interrupted" when you close the tab, exit your game, or otherwise abruptly close out your MDT, CAD or Menu window without clicking the Log Out button/window. ***What is an archived patrol?*** A patrol is archived when you head to the Portal > Begin Patrol menu without exiting your current patrol session. ***How can a patrol be ended improperly?*** A patrol can be ended improperly if your API method does not properly sign you out of patrol or otherwise any instance where your patrol session is not intentionally ended using the "Log Out" button or API method. Does the above not help or are you still having trouble? [Contact Support](https://therocketcad.com/support) # Patrol Configuration Error This error appears when your patrol configuration has **outdated information**. Which can cause a security issue for your community. ***How can I fix this?*** You must delete your patrol configuration and re-create it with the proper information. Steps on how to complete this can be found below. 1. Open the Preferences menu from the [Portal](https://therocketcad.com/portal) 2. Click the Trash Can next to the configuration in question 3. Head back to the Patrol menu of the Portal 4. Select the Department, Server, Identifier, Subdivision and District you wish to save 5. At the bottom click "Save Patrol Configuration" and give it a nickname! Does the above not help or are you still having trouble? [Contact Support](https://therocketcad.com/support) # How to Find Steam Hex Entering your Steam Hex into RocketCAD is essential to it's proper function. Please read the following guide to properly configure your Steam Hex. 1\) Go to 2\) Go to Steam > Your Name > Profile 3\) Right click anywhere on the page and click "Copy Page URL" 4\) Paste that link into VACBanned 5\) Click the Magnifying Glass 6\) Copy the HEX Value under Steam3 ID (Picture Below)
![](https://lh6.googleusercontent.com/zIkWViyj6nA1WuixgZgUxyZL9DFQeys-Kr6UpvQIhfi0wi36YSjiX6JwQCDIypDFHXxL33BUexyaE0ZiKjX0ogSUGFKYr7mEmfOq5WXbsv_CoNGkcNX2EoSDuozNV8KYV5SyCXS8) 7\) Head to > Preferences > "Steam Hex" 8\) Ensure that “steam:” has been added to the beginning {% hint style="danger" %} You MUST add "steam:" to the front of the Hex when putting it into the CAD {% endhint %} The final result should look something like this **steam:1100001091124a7** (Your hex will be different, but the formatting should remain the same) # Portal # How to Login to Patrol You can login to patrol by selecting the ["Begin Patrol" option on the Portal.](/walkthrough/users/portal#begin-patrol) Once in the menu, you have two options. You can begin a patrol based on a pre-saved Patrol Configuration, or walk through each step to configure your patrol. ### Beginning Patrol from Patrol Configuration {% hint style="info" %} Note: Patrol Configurations save everything! There should be no need to select any options after selecting one. However, you can make changes to your current patrol after loaded. {% endhint %} 1. Determine which Patrol Configuration you wish to use. The nicknames you have configured can help you select the proper one for the exact patrol you wish to load. 2. You'll automatically be scrolled to the very bottom. You can now click "Begin Patrol" 1. If you wish to make changes (ie; changing your District), simply scroll up and select the new option. Once you have configured each option how you wish, click "Begin Patrol" Follow the steps below if you wish to create a new patrol configuration. If you need to delete your Patrol Configurations, you can do so from the [Portal > Preferences](/walkthrough/users/portal#preferences) tab. ### Beginning Patrol by Selecting Each Option In the event you do not yet have a Patrol Configuration, or none of your options suit your current patrolling needs, you can walk through each option manually. ### Department Selection {% hint style="danger" %} Note: This is a **required step!** You will not be able to Begin Patrol without selecting a department. {% endhint %} Select the department you wish to login to patrol as. If you do not see any options here, please contact your Community Admins for approval. ### Server Selection {% hint style="danger" %} Note: This is a **required step!** You will not be able to Begin Patrol without selecting a department. {% endhint %} The server selection is where you will select the server you're playing on. Most communities only have one main server, but if you are training or patrolling on a secondary server, be sure to select that from here. Servers do not require approval, meaning if an option is not available, it does not exist. ### Identifier Selection {% hint style="danger" %} Note: This is a **required step!** You will not be able to Begin Patrol without selecting a department. {% endhint %} In this field, you will type in the identifier you wish to use. This can include dashes, numbers and letter such as "1A-100" or "A100". We recommend putting the identifier you will be using on your patrol, as this is what active Dispatchers will see. {% hint style="warning" %} Adding () or \[] around your identifier, such as \[100] or (100) will confuse dispatchers. We automatically add \[] around your identifier for you! Simply enter in the number. {% endhint %} ### Select Subdivision {% hint style="info" %} Note: This is an **optional step!** You can Begin Patrol without a subdivision selected. {% endhint %} This menu is where you can select your current subdivision for patrol. This will be visible to Dispatchers & Supervisors. Subdivisions, like departments, require individual approval. You must be approved for subdivisions for them to appear here. To get approval, contact your Community Administration. ### Select District {% hint style="info" %} Note: This is an **optional step!** You can Begin Patrol without a district selected. {% endhint %} This menu is where you can select your current district for patrol. This will be visible to Dispatchers & Supervisors. District, like server, do NOT require individual approval. If an option is not available here, it does not exist and must be created by an Owner. ### Saving Patrol Configuration Once you have configured all of the options, you can now save your Patrol Configuration. You can then load this configuration in the future. To save, click "Save Patrol Configuration" and enter in a nickname that will help you remember it. You're now successfully on patrol! Enjoy! # How to Enable 2-Factor Authentication ## Why Enable 2-Factor Authentication 2-Factor Authentication heightens account security as it generates a 6-digit code on a mobile device, that continuously regenerates every 30 seconds to improve account security We recommend enabling 2 Factor Authentication on your account, particularly for Community Admins and Owners as they tend to be at higher risk of hacking attempts. ## How to Enable 2-Factor Authentication 1. Head to the Portal 2. Select "Preferences" from the Nav Bar 3. Underneath "Your Discord ID" select "Enable 2 Factor Auth" 4. Once loaded you'll be prompted with a box where you need to scan a QR code using your Authenticator app such as Google Authenticator, Microsoft Authenticator or another third-party application. 5. Once the QR code is scanned it will add a 6-digit code to your authenticator app. You need to enter the 6-digit code into the box and click confirm. 6. Once confirmed, you've successfully added 2 Factor Authentication to your account! # How to Delete Patrol Configurations 1. Head to the Portal 2. Select "Preferences" from the Nav Bar 3. Underneath "Leave \[Community Name] you can view a list of all patrol configurations 4. For the one(s) you wish to delete, click the Red Trash Can icon. {% hint style="info" %} Note: Patrol Configurations can not be edited. They can only be created & deleted. {% endhint %} # Data & Metric Collection ## Data Collected Automatically Number of Overall & Specific Vehicle Searches * Today (24 hours) * 7 Days * 30 Days * 90 Days Number of Overall & Specific Civilian Searches * Today (24 hours) * 7 Days * 30 Days * 90 Days Most Common (Top 5) Call Locations * Today (24 hours) * 7 Days * 30 Days * 90 Days Number of Calls by District * Today (24 hours) * 7 Days * 30 Days * 90 Days Most Common (Top 5) Player Locations * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Unit Response Time * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Call Dispatching Time * Today (24 hours) * 7 Days * 30 Days * 90 Days Average/Common Call Types (Pie Chart) * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Call Length * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Number of Units on Calls (Based on the max number) * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Number of Units on Calls (Based on Call Priority + max number) * Today (24 hours) * 7 Days * 30 Days * 90 Days Top 5 Call Priorities * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Call to Unit Ratio (taken once every 15 minutes with 5 people on duty) * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Number of Dispatchers on Duty * Today (24 hours) * 7 Days * 30 Days * 90 Days Average Supervisor to Unit Ratio (taken once every 15 minutes with 4 units on duty + 1 supervisor) * Today (24 hours) * 7 Days * 30 Days * 90 Days # Command Line Commands ## Command Line Commands | Function | CMD | Box #2 | Box #3 | Box #4 | | --------------------- | ------- | ----------------- | --------------- | -------- | | Create Call | C | Law/Medical/Fire | Call Type | Location | | Create Call | CALL | Law/Medical/Fire | Call Type | Location | | Attach Unit | A | Call Number | Unit Identifier | - | | Attach Unit | ATTACH | Call Number | Unit Identifier | - | | Search Veh | V | Plate | - | - | | Search Veh | VEH | Plate | - | - | | Search Ped | P | Name (F+L) | - | - | | Search Ped | PED | Name (F+L) | - | - | | Generate Traffic Stop | T | Unit Identifier | Location | Veh Desc | | Generate Traffic Stop | TRAFFIC | Unit Identifier | Location | Veh Desc | | Mark Unit Available | Z | Unit Identifier | - | - | | Mark Unit Available | AVAIL | Unit Identifier | - | - | | Mark Unit Unavailable | U | Unit Identifier | - | - | | Mark Unit Unavailable | UAVAIL | Unit Identifier | - | - | | Mark Unit Off Duty | O | Unit Identifier | - | - | | Mark Unit Off Duty | OFF | Unit Identifier | - | - | | Open Call Details | CD | Call # or Unit # | - | - | | Open Call Details | DETAIL | Call # or Unit #- | - | | | Add Call Note | N | Call Number | Note | - | | Add Call Note | NOTE | Call Number | Note | - | | Clear Call | CC | Call Number | - | - | | Clear Call | CLEAR | Call Number | - | - | ## Syntax Assistant Notes {% hint style="danger" %} Red Text indicates a box is required {% endhint %} {% hint style="info" %} Gray Text indicates a box serves no purpose and can be skipped {% endhint %} # Call-Takers Guide Learn how to properly serve as a Call Taker using RocketCAD! {% hint style="danger" %} This page was designed for usage by roleplaying communities and should not be used in any real-world situations. In the event of a real-world emergency, please dial 911. {% endhint %} ## Introduction Below is a handy guide of leading questions to ask each caller when dispatching. RocketCAD is designed to support the flow of these questions (in these orders). All information you collect from these questions can be entered directly into the call details window and will be shared with responding units automatically when they're attached. {% hint style="info" %} We recommend all communities use the new "v6 Menus", as they are the most up to date and support the many functions of a call taker. This guide was written with v6 in mind. {% endhint %} ## Law Enforcement / Public Assist Calls When taking a standard law enforcement call, it's important that you know whether the call is in progress or not. The following questions are ordered from most to least important, however all 6 should be collected from every caller in one way or another. 1. **What is the location of the emergency?** 1. *This is the most important piece of any call, as it allows you to send help in time crunches or where callers can't speak for too long* 2. **What is the emergency/reason for call?** 3. **Is/are the suspect(s) still on scene?** 4. **Are there/were there any weapons involved?** 5. **Can you describe the suspect(s)?** 1. *Race, Clothing, and Bodily Markings (Tattoos, birthmarks) are a great place to start* 6. **Can you describe their vehicle(s)?** 1. *Color, make and model are a great place to start* 7. **Would you like to leave a name and number?** 1. *You can enter in the Reporting Parties information directly into the call for responding units to use* 8. **(If applicable) Would you like to speak with officers?** *As you're taking the call, the dispatcher is receiving all the information and real-time and can begin to dispatch the call for service whilst you gather more information. All responding units will be notified when their call is modified, ensuring they're staying up to date with rapidly changing situations.* *After you have asked the caller the appropriate questions, you may need to provide them with tips on how to proceed and stay on the line with them until help arrives. Use your best judgement to provide them with the appropriate information to keep them safe until help arrives.* ### Scenario Specific Questions Some situations may require additional questions to be asked to ensure that responding units have all the proper details for when they arrive on scene. Below are a few examples. * In the event the caller is potentially in imminent danger * Are you safe and out of danger? * Are you able to hide and lock the door? * In the event the caller is injured or with an injured party * Is the patient conscious and breathing? * Nature of patient's injuries? * How old is the patient? * For more, jump to [Medical Department Calls](/rocketcad-useful-info/call-takers-guide#medical-department-calls) * General Investigative Questions * How many shots did you hear? * How many people are involved? * Has anyone been drinking? ## Fire Department Calls The most common occurrence for Fire Departments is a fire of some type. In this case, it's important we collect exposure information to ensure that the fire is not actively spreading and the appropriate units are dispatched. 1. **What is the location of the emergency?** 1. *This is the most important piece of any call, as it allows you to send help in time crunches or where callers can't speak for too long* 2. **What is the emergency/reason for call?** 3. **Are there any injuries?** 4. **Is everyone safe and out of danger?** 1. *If a fire is actively spreading, make sure that nearby homes and areas are evacuated* 5. **(If applicable) What type of building is involved?** 1. *For example, Small Home, Large Home, High Rise, Commercial Structure, etc.* 6. **Would you like to leave a name and number?** 1. *You can enter in the Reporting Parties information directly into the call for responding units to use* *As you're taking the call, the dispatcher is receiving all the information and real-time and can begin to dispatch the call for service whilst you gather more information. All responding units will be notified when their call is modified, ensuring they're staying up to date with rapidly changing situations.* *After you have asked the caller the appropriate questions, you may need to provide them with tips on how to proceed and stay on the line with them until help arrives. Use your best judgement to provide them with the appropriate information to keep them safe until help arrives.* ### Scenario Specific Questions Some situations may require additional questions to be asked to ensure that responding units have all the proper details for when they arrive on scene. Below are a few examples. * In the event the caller is potentially in imminent danger * Are you safe and out of danger? * Are you able to hide and lock the door? * In the event the caller is injured or with an injured party * Is the patient conscious and breathing? * Nature of patient's injuries? * How old is the patient? * For more, jump to [Medical Department Calls](/rocketcad-useful-info/call-takers-guide#medical-department-calls) * General Investigative Questions * Are there any road obstructions? ## Medical Department Calls Medical Calls the one of the most common calls handled in a call-taker's shift. While many are relatively minor cases for technicians to handle, it's important you collect as much information as possible to ensure that the responding units are able to treat the patient appropriately. 1. **What is the location of the emergency?** 1. *This is the most important piece of any call, as it allows you to send help in time crunches or where callers can't speak for too long* 2. **What is the emergency/reason for call?** 3. **Is the patient conscious and breathing?** 4. **What is the nature of the patient's injuries?** 5. **How old is the patient?** 6. **Does the patient have any prior medical history?** 1. While the caller may not know this information, if you collect the name of the patient, you can search up all prior patient care reports from the person database! 7. **Would you like to leave a name and number?** 1. *You can enter in the Reporting Parties information directly into the call for responding units to use* *As you're taking the call, the dispatcher is receiving all the information and real-time and can begin to dispatch the call for service whilst you gather more information. All responding units will be notified when their call is modified, ensuring they're staying up to date with rapidly changing situations.* *After you have asked the caller the appropriate questions, you may need to provide them with tips on how to proceed and stay on the line with them until help arrives. Use your best judgement to provide them with the appropriate information to keep them safe until help arrives.* ### Scenario Specific Questions Some situations may require additional questions to be asked to ensure that responding units have all the proper details for when they arrive on scene. Below are a few examples. * In the event the caller is potentially in imminent danger * Are you safe and out of danger? * Are you able to hide and lock the door? * General Investigative Questions * Are there any pets in the house? * Are the doors unlocked? # Changelog ## 7.3.0 - November 24, 2023 {% hint style="info" %} This is RocketCAD's final update. RocketCAD is ceasing operations on January 3rd, 2024. \ More details can be found on our [Discord Server](https://modsol.co/discord). {% endhint %} ### Added * \#RC-1236: Added RocketCAD Closure message to Homepage, Order Page & Portal ### Changed * Changed the names displayed in the Work menu for civilians to show the name of the actual workplace specified in the Community Management Panel ### Fixed * \#RC-1231: Fixed spelling on the Leave Community pop-up * \#RC-1232: Corrected color scheme to purple to match the rest of RocketCAD's color scheme in the Admin Panel ### Removed * \#RC-1232: Removed Discipline area in the Admin Panel as this was deprecated some time ago * \#RC-1232: Removed duplicated Invite Members buttons in the Admin Panel ## 7.2.6.1 - February 21, 2023 ### Fixed * \#RC-1229: Corrected issues with the old 2FA system still activating in certain areas which prevents certain actions ## 7.2.6 - February 20, 2023 {% hint style="danger" %} Users who previously had 2-Factor Authentication (2FA) enabled will need to re-activate. This is due to a change in how the 2FA system works. If you wish to keep using 2FA you will need to re-activate via the Portal > Preferences > "Enable Two-Factor Authentication" and scan the QR code with an authenticator app. {% endhint %} ### Added * \#RC-1228: Added a new 2-Factor Authentication system to replace the old one that was outdated and no longer worked, read above for more information * \#RC-1224: Added a log-out button to the Community Select screen for users who are not within a community ### Fixed * \#RC-1225: Personas not appearing after searching for a user in the User Management area in the Community Manager * \#RC-1226: Join/Create community pop-up in the Portal now shows in dark mode if the user has dark mode enabled ### Removed * \#RC-1227: Removed the Court system from the Portal navigation bar * \#RC-1228: Removed the old 2-Factor Authentication system ## 7.2.5.4 - January 21, 2023 ### Fixed * \#RC-1222: Improved how communities on the Unlimited Plan for Free deal function to prevent bugs where the community could expire * RC-1220: Issues regarding Communities losing their plans * \#RC-1221: Communities on the Free plan being expired * \#RC-1217: Resolved overlapping issues in Dispatch Style 1 ### Removed * \#RC-1214: Removed slogans on the Tow and Security CAD ## 7.2.5.3 - August 24, 2022 ### Fixed * RC-1213: When ordering a Free or Unlimited community, the user ordering the community will now get owner as intended * RC-1212: Corrected the color of dropdown boxes within the Department Management when using dark mode * RC-1210: Corrected overlapping issues on the Auth page, the Captcha warning no longer appears in front of the captcha ### Changed * RC-1211: Removed the Discipline area from the Department Management as the feature was deprecated some time ago * RC-1096: Made some changes in preparation for the [Translation Update](https://modsol.co/rc-translate) on the backend ## 7.2.5.2 - August 7, 2022 ### Fixed * RC-1209: Fixed PayPal checkout to now display the PayPal pay button in invoices and order page ## 7.2.5.1 - July 27, 2022 ### Fixed * RC-1208: Fixed PayPal checkout system which now allows customers to use PayPal as usual ## 7.2.5 - July 27, 2022 ### Added * RC-1207: When ordering a community or paying for an invoice you will now have to agree to our [Terms of Service](https://shopmodernsolutions.com/terms-of-service) by using a tickbox ### Updated * RC-1204: Updated due date if you are using a Free community where it will now display "Never Expires!" within the Billing Center ### Fixed * RC-1202: Fixed when a 911 call is received when using the V6 Dispatch design it won't generate a call * RC-1205: Fixed Free communities not extending automatically. This has corrected all current suspended and active free communities * RC-1172: Temporary fix applied to allow Free communities to generate as usual. This will change later on * RC-1206: Fixed the CONTACT SALES button within the billing center to now link to the support page ## 7.2.4 - July 21, 2022 {% hint style="warning" %} This update contains an Integration update, please download the latest version from [here](https://therocketcad.com/integrate). {% endhint %} ### Added * RC-1199: Added capabilities for civilians to call 911, Taxi and Tow as well as the ability to use the civilian jobs for Security, Taxi, News and Tow when using the Civilian Design (Alpha) ### Updated * RC-1200: Updated the FiveM Integration to version 1.1.3 which allows users to search plates again although when searching the RO will not be available upon search. The whitelist resource also works again ### Fixed * RC-675: Fixed designs for V6 styles * RC-1196: Fixed API key text color when viewing in dark mode * RC-661: Fixed alt text for buttons within the units tab on the V6 styles * RC-26: Fixed the Signal-100 and 10-3 alerts from overlapping the buttons on dispatch style 1 * RC-1201: Fixed when editing API keys where it wouldn't display Assign Calls correctly when assigned to the key ## 7.2.3 - July 19, 2022 ### Added * RC-1187: Added the Community Name and Abbreviation of the selected community to the portal * RC-1194: Added capabilities to allow users to opt-in or opt-out of Marketing & Update emails when signing up for their account and in the preferences tab on the portal * By default, no one has opted-in for Marketing & Update emails, if you wish to receive these, please opt-in by going to the preferences area in the portal * RC-1188: Added Start Building button to go to AMC and Documentation button on Order page when an order is generated ### Updated * RC-1185: Updated Branding and Company Details * RC-80: Within preferences, in the portal, the Steam HEX box is now auto-filled with "steam:" * Note: This only applies to new accounts. All old accounts will have to do this manually. ### Changed * RC-1186: We've remade our homepage which now looks much more responsive and a better experience for the user * RC-1193: Temporarily removed the community leave button from the community selection list ### Fixed * RC-1184: Fixed dark mode inconsistencies * Fixed capitalization issues within the V6 designs relating to stolen vehicles, firearms and wanted personas * RC-1191: Fixed text color of text boxes within Civilian design (Alpha) when you have system-wide dark mode enabled via the portal. * RC-1189: Fixed the display of User Statistics on the portal * RC-1190: Fixed Twitter embed on the portal for users in dark mode ## 7.2.2 - October 7, 2021 ### Updated * RC-1165: Updated misc plugins ### Fixed * RC-1149: Fixed the display of active days time * RC-1159: Added internal system update * RC-1156: Fixed a bug that allowed owners to leave their own community * RC-1162: Corrected links on front-end headers * RC-1163: Corrected links on front-end pages ## 7.2.1 - September 5, 2021 ### Fixed * RC-1145: Support w/o Community * RC-1148: Abbreviation Inconsistencies * RC-1150: Can't assign when empty * RC-1152: Dark Mode Inconsistencies * RC-1153: Approval Queue Not Appearing ## 7.2.0 - August 18, 2021 {% hint style="warning" %} This update contains an Integration update, please download the latest version from [here](https://therocketcad.com/integrate). {% endhint %} ### Added * Add [New RocketCAD API!](/developers/introduction-to-the-api) * Note: Not all endpoints have been completely restored, we're working to restore essential endpoints first prior to adding more advanced endpoints back. ## 7.1.12 - July 16, 2021 ### Added * RC-1141: Added occupation editing to the Alpha Civ Menu * RC-1140: Added Patrol Groups to Call Details * RC-1139: Added 'Delete' to the editing BOLO prompt * RC-1125: Added Cancellation Notification ### Changed * RC-1121: Improved support subjects * RC-1118: Removed Contacting Help for Cancellations * RC-1130: Update Misc Plugins * RC-1136: Modified Unit Board Sorting ### Fixed * RC-1144: CAD Log not visible * RC-1143: Member removal issue * RC-1142: Fixed re-adding to the Approval Queue * RC-1122: Fixed support ticket formatting * RC-1137: Fixed handling of no ticket style configuration * RC-1138: Removed 'Missing Element' from the Civ Menu * RC-1123: Fixed cross street formatting * RC-1128: Fixed Call Archive Call Opening * RC-1127: Fixed Layering Issue * RC-1129: Fixed Cancellation Emails Sending w/o Approval * RC-1135: Fixed CAD Styling Inconsistencies ## 7.1.11 - June 2, 2021 ### Changed * RC-1105: Prevented attaching units to calls when no calls are on the board * RC-1120: Added in enhanced API filtering ### Fixed * RC-1104: Fix Dispatch Style Inconsistencies * RC-1106: Modified & synced placement of the header * RC-166: Fixed the signup button on index * RC-117: Fixed patrol group assignments not contributing to the leaderboard * RC-1112: Fixed display of call timers when call is archived ## 7.1.10 - May 31, 2021 ### Added * RC-666: Added default persona avatar * RC-663: Disabled the assignment tab unless currently viewing/assigned to one * RC-127: Added the 'Wanted' list back to the Portal * RC-674: Added help text to the Game/Patrol Map * RC-1102: Added a permanent panic button to the Fire MDT ### Changed * RC-1095: Various performance improvements * RC-1097: Updated Twitter Feed on Portal * RC-1099: Enhanced automatic error reporting * RC-671: Changed the unread message notification style for LEO & Fire * RC-673: Changed the 10 codes window to scroll versus expand ### Fixed * RC-1094: Fixed copying to clipboard bug * RC-694: Fixed assignment clearing on MDTs * RC-1098: Fixed a logging inconsistency when a user joins a community * RC-662: Fixed primary officer appearance for supervisors * RC-665: Fixed arrest charges inconsistencies * RC-137: Fixed a darkmode bug in the Owner Panel * RC-1100: Fixed overlapping options in the Patrol Settings tab * RC-675: Fixed a centering style bug in MDTs * RC-1103: Fixed a styling inconsistency with the updated Dispatch CAD style ## 7.1.9 - May 30, 2021 ### Added * RC-686: Added new v6 Dispatch CAD color style! * RC-777: Added new internal metric reporting ### Changed * RC-719: New support contact form on * RC-774: Removed Changelog from CAD, sending you here instead! * RC-775: Changed automatic error reporting system in the backend * RC-778: Various improvements to page performance * RC-695: Changed location pinging to update multiple user profiles at once * RC-692: Improved viewing of call comments and notes * RC-688: Changed community cancellation walkthrough * RC-678: Improved assign to call dispatch dropdown ### Fixed * RC-781: Fixed Taxi Initialization Bug * RC-788: Fixed Dispatch CAD Logo Issue * RC-789: Fixed Dispatch CAD Font Inconsistencies ## 7.1.8 - May 18, 2021 ### Added * RC-152: Increased number of panic button options ### Changed * RC-390: Updated misc plugins ### Fixed * RC-172: Fixed webhook issues * RC-391: Fixed user flagging issues ## 7.1.7 - May 16, 2021 ### Added * RC-174: Added automatic error reporting ### Fixed * RC-175: CONT: Fixed copying to clipboard issues * RC-171: Fixed persona viewing in the Owner Panel * RC-176: Updated misc plugins * RC-177: Deprecated donations ## 7.1.6 - May 8, 2021 ### Changed * RC-161: Made improvements to LEO MDT responsiveness * RC-162: Updated plugins * RC-155/163: Improved menu navigation ### Fixed * RC-160: Fixed copying to clipboard issues * RC-164: Fixed styling inconsistencies in the support menu * RC-165: Fixed auth login issue ## 7.1.5 - April 24, 2021 ### Changed * Changed SEO settings * Updated misc plugins ### Fixed * Fixed a bug that caused repeating of departments in the department manager ## 7.1.4 - April 8, 2021 ### Changed * Updated misc plugins ### Fixed * Fixed a bug that caused personas to not be visible in the Owner Panel ## 7.1.3 - March 30, 2021 ### Fixed * Fixed a bug that caused members to not appear in the User Management search ## 7.1.2 - March 17, 2021 ### Changed * Replaced the text prompt with a button on the homepage * Changed [VPS Hosting](https://modsol.co/rc-vps) redirect * Changed the visual display for Free & Infinite Billing communities * Improved the display of Patrol Configs in the Preferences Menu * Made several design improvements * Made significant performance improvements ### Fixed * Fixed a bug that prevented Incident Reports from properly submitting * Fixed the archiving of patrol improperly changing your status * Fixed positioning issues on the attach units window * Fixed capitalization inconsistencies on various menus of the Dispatch CAD * Fixed a visual error on the new Patrol Group menus * Fixed a bug that caused the Log Off & Edit User windows to open at the same time * Fixed a bug that caused the Server IDs to be hidden in the API Access tab * Fixed "age" displaying as a random number when not properly configured by a civilian * Fixed a bug that caused ePCR reports to not appear from the search tab * Fixed a bug that caused subdivisions to be improperly limited * Fixed a bug that allowed unapproved members into a department/subdivision * Fixed a bug that allowed owners to leave their own community ## 7.1.1 - February 19, 2021 ### Added * Added in action confirmations throughout the Dispatch CAD * Added Accident Reports into the Name & Vehicle searches for LEOs * Added Civilian Notes to the Dispatch CAD * Accident Reports can now be attached to calls * Added [Call-Takers Guide](/rocketcad-useful-info/call-takers-guide) to the Call Details window and [here](/rocketcad-useful-info/call-takers-guide) * Added "Cancel Edit" option to the bottom of the Call Details window * Added Patient Refusal Form! * Added handling for system errors ### Changed * Changed the way in which sub menus are opened from the call details menu * Removed traditional alerts from the Dispatch CAD, replacing with the new alert system * Repositioned various modules within the Call Details window, fixing spacing and other size issues * Redesigned the buttons within the actions tab of the Call Details window * Changed the backed processing of call clearing, speeding up the operation * Removed the color highlight from empty fields when viewing reports * Removed the highlight guide on report viewing * Updated the automated fields on the Fire MDT to display a bit more friendly ### Fixed * Fixed the archiving of patrol improperly changing your status * Fixed positioning issues on the attach units window * Fixed capitalization inconsistencies on various menus of the Dispatch CAD * Fixed a visual error on the new Patrol Group menus * Fixed a bug that caused the Log Off & Edit User windows to open at the same time * Fixed a bug that caused the Server IDs to be hidden in the API Access tab * Fixed "age" displaying as a random number when not properly configured by a civilian ## 7.1.0 - February 19, 2021 ### Added * Introduced a new Fire MDT Design! * Added more 'failure' text to search results * Added License Unsuspending * Added new Accident Report for LEO * Added Call Merging * Added Call Priority Indication * Added Call Timers * You can select either 5 or 10 minutes * Calls will now appear in a bright yellow when their timer has elapsed and play an audible sound * Redesigned the "Call Details" window * Added Call Tabs, allowing for quick switching between open calls * Removed the "Code 4" option, replacing with merge * Changed the behavior of the information adding areas, for quicker call editing * Added the ability to change a unit's status from within the details menu * Added a timer elapsed indication to the tabs area * Added blank assignment generation * Added call dropdown attachment to unit board * Added Patrol Groups * Patrol Groups can be attached to calls from the "PTL Group Board" and from within the call itself * Added "End Priority" button for Supervisors & Administrators to the classic Civilian Menu * Added the ability to generate a blank BOLO * Added new sound notification for notes by dispatch ### Changed * Changed the wording of pending assignments * Changed the way unit chat messages are marked as read * Updated misc backend plugins * Changed the visual display of automated inputs on various reports * Changed the distance on the CAD/MDT logoff prompt * Renamed "Place" to "Landmark" on various reports * Renamed "Business" to "Landmark" on the Incident Report * Changed the layering of popup windows, placing warnings up front * Improved the clear call workflow, speeding it up * Changed the visual appearance of calls that lack details * Changed the standard Call Assigned and On Duty unit color * Changed the backend configuration of the Fire MDT, increasing page performance ### Fixed * Fixed link to the "Full Changelog" on the Portal * Fixed the positioning of the menu options on the AMC * Fixed a bug that occasionally caused tone sounds to not play properly * Fixed Civilian Notes not saving properly * Fixed Vehicle Notes not saving properly * Fixed menu positioning on the paperwork tab of MDT * Fixed divisions and districts being unnecessarily limited * Fixed the grammatical error "Managements" in the Owner Panel * Fixed Owners & Admins from being able to view the data associated with users on the Owner Panel * Fixed "Traffic" and "Call" prompts on the Dispatch Command List Assistant * Fixed the alert panel not properly enabling Signal 100 for all units * Fixed capitalization issues with Signal 100/10-3/etc * Fixed the Fire En-Route status setting as the Fire Staging status * Fixed units clearing from calls not marking them as pending for dispatch * Fixed the "Set By" field not properly setting in various scenarios * Fixed capitalization issues when viewing reports * Fixed positioning issues on various popup windows on the MDTs * Fixed self-clearing from call setting the incorrect status on Fire MDT * Fixed positioning issues in the paperwork tab of the Fire MDT ## 7.0.6 - February 4, 2021 ### Changed * Updated misc plugins * Updated sound file directory, for more reliable results ### Fixed * Fixed marking FD units as staged * Fixed 911 Caller Name not being visible in some instances ## 7.0.5 - January 24, 2021 ### Changed * Modified the pre-determined support topics dropdown * Changed the branding on the password reset page * Changed website SEO * Removed the old creation page, replacing with the AMC * Removed redundant API options ### Fixed * Fixed the 'Dispatched Time' metric not properly setting itself * Fixed self attaching not displaying correctly on CAD * Removed redundant pages ## 7.0.4 - January 23, 2021 ### Added * Added a tool to detect duplicate names and abbreviations * Added an option to resend your 2FA code once in the verification screen ### Changed * Modified visual display for blank & new communities * Modified Stripe checkout environment branding ### Fixed * Fixed styling inconsistencies on home pages * Fixed styling inconsistencies on portal * Fixed styling inconsistencies on owner panel * Fixed missing element errors on system pages * Fixed darkmode inconsistencies on the Owner Panel * Fixed Criminal Code searching on LEO v6 * Fixed Criminal Codes not saving properly when edited * We have added a new "Fix Code Appearance" button to instantly resolve any visual issues caused by this error. * Fixed new community registrations not properly directing you after purchase/redemption * Fixed cancelled communities appearing in public areas * Fixed cancelled communities displaying incorrectly in the Billing Center * Fixed support redirection after login ## 7.0.3 - January 7, 2021 ### Changed * Modified misc plugins ## 7.0.2 - January 4, 2021 ### Changed * Modified invoice payment reminders to send 3 days prior to expiration ### Fixed * Fixed PayPal community creation issue(s) ## 7.0.1 - January 3, 2021 ### Fixed * Fixed darkmode inconsistencies on the Owner Panel * Fixed naming inconsistency with quarterly billing plans * Fixed font inconsistencies on the Owner Panel ## 7.0.0 - January 2, 2021 ### Added * Added in RocketCAD Free! * Read more about this, [here](broken://pages/-MPznfSFv2uMAHDEn2Bu). * Added guide "[How to Connect LiveMap with RocketCAD](/walkthrough/owners/how-to-connect-livemap-to-rocketcad)" ### Changed * Replaced Bronze, Silver, Gold and Platinum with Unlimited * Read more about this, [here](broken://pages/-MPznfSFv2uMAHDEn2Bu). * Redesigned the home page, with more on the way! * Changed the support hub, directing you to different sources for assistance. * Revamped the Owner Panel to match the new styling * Removed the donation system & page(s) * Modified internal webhooks * Updated internal handling of cancellation requests * Modified wording of support prompts for better instruction * Updated misc plugins * Modified URL redirect for LiveMap in Owner Panel * Removed Page Feedback prompts ### Fixed * Fixed users being redirected to the Support area after login * Fixed a bug that caused the statistics tab to display a blank value for BOLOs * Fixed pricing page displaying a due date for free communities * Updated header to display correct pages * Fixed missing element error on civilian page(s) * Fixed random picture appearing for quick create civs * Fixed invite codes not generating properly ## 6.2.5 - October 7, 2020 ### Added * Added more help areas throughout the system, helping you get quick answers to your questions ### Changed * Updated misc plugins * Modified the URL to help find your Steam Hex ### Fixed * Fixed text not appearing correctly throughout the CAD * Fixed Persona, Vehicle and Firearm searches from not displaying the correct result ## 6.2.4 - September 24, 2020 ### Changed * Updated misc plugins * Further enhanced security on the backend of the app * Modified our security post ### Fixed * Fixed misc styling errors on the Portal ## 6.2.3 - September 21, 2020 ### Added * Added new changelog system to the Portal, allowing you to see updates to the CAD without having to leave the Portal! * Added new Security Alert, to address the most recent security issues, you can find this information on the Portal. * Added new [Suggestions page](https://therocketcad.com/suggestions), leave your suggestions here! * Added new [Bug Reports](https://therocketcad.com/bug-report) page, report all bugs you encounter here! * Added new Support Selection screen, you can now attempt to resolve your issue faster without contacting support * Added LiveChat option to the Portal (must be selected from the support selection screen) - Even if we're offline, leave us a message and we'll get back to you shortly! * Added new success notification windows to indicate a successful action * Added new [Error Messages ](https://docs.therocketcad.com/rocketcad-guides/users/error-messages)articles to help troubleshoot errors throughout RocketCAD ### Changed * Modified the URL to assist you in finding your Steam Hex * Changed the favicon throughout RocketCAD ### Fixed * Fixed the news display from overlapping with other home page content * Fixed overlapping text on the API Access tab of the Owner Panel * Fixed darkmode inconsistencies on the AMC Billing Panel * Fixed donations from not appearing as intended ## 6.2.2 - September 13, 2020 ### Fixed * Fixed new members not getting Civilian on registration (even when permission is enabled, which we no longer recommend) * Fixed the 2FA window from not appearing properly when signing in ## 6.2.1 - September 3, 2020 ### Changed * Changed "FiveM Integration" to "API Access" on the Owner Panel ### Fixed * Fixed invoices not generating properly * Fixed the "Where did you find us" box from not working properly * Fixed invite codes from not working as intended ## 6.2.0 - September 2, 2020 ### Added * Enhanced security system wide, to further protect users, administrators and owners. Read more about that here. ### Changed * Modified the search method for the "Wanted" tab, to increase performance * Modified the color of the Leave Community option in the preferences menu * Modified darkmode on the portal pages, making it darker * Updated misc plugins * Removed user count and Owner names from the Join Community prompt ### Fixed * Fixed MDT 3 from not displaying properly for non-platinum communities * Fixed fire tones from not playing on the Fire MDT ## 6.1.10 - August 20, 2020 ### Changed * Updated misc plugins ## 6.1.9 - August 15, 2020 ### Added * Added the ability to re-activate an archived call * Added the ability to duplicate a call ### Changed * Changed the search method of the wanted tab * Changed the URL of the new v6 CAD Style * Modified the formatting of the attach units dialog ### Fixed * Fixed the integrate page from displaying incorrectly * Fixed the dispatched time being reset unnecessarily ## 6.1.8 - August 14, 2020 ### Changed * Updated misc plugins ## 6.1.7 - August 9, 2020 ### Fixed * Fixed an error that prevented users from going on patrol * Fixed an error that reset MDT Style 3 on page load * Fixed the Integration page from displaying for the incorrect plans ## 6.1.6 - August 8, 2020 ### Fixed * Fixed the [Integration Page](https://therocketcad.com/screenshots) for public release ## 6.1.5 - August 7, 2020 ### Added * Added Cloudflare filtering to the entire app ### Fixed * Fixed API Endpoints to prevent future lag issues ## 6.1.4 - August 6, 2020 ### Added * Added a Zulu Time display alongside local time on the Fire + LEO MDT * Added the ability to minimize the attach units area from the top right * Added color coding to the DMV Information tab of the Vehicle Search ### Changed * Changed the CAD Clock to the Zulu Timezone, to unify dispatching * Changed the searching of recommended units to make better recommendation (Pick from the top!) * Changed the way stolen results are displayed * Updated misc plugins * Upgraded Bubble Engine ### Fixed * Fixed the "Use New CAD Styles button" * Fixed the ability to select CAD Style 3 from the Owner Panel * Fixed the attach unit searchbox from disappearing at random ## 6.1.3 - August 5, 2020 ### Fixed * Fixed the dispatching watermark on the CAD ## 6.1.2 - August 4, 2020 ### Added * Added the ability to revert your styles back to the original ones ### Changed * Removed blue beta banners from different areas of the CAD ### Fixed * Fixed the Update Unit Status endpoint from displaying the incorrect result * Fixed Bronze Communities from being able to set the new styles * Fixed Discord Integration related issues * Fixed the narrative area on the MDT from cutting off content * Fixed the positioning of the EMD Questions button ## 6.1.1 - August 2, 2020 ### Fixed * Fixed the "Change Password" button on the Portal ## 6.1.0 - August 1, 2020 - Full Release! ### Added * Added [RocketCAD API Endpoints](broken://pages/-MDIIhAZmTqIqN9mGZ7p), browse them now! ### Changed * Changed many backend functions to prepare for full release! * Changed pricing page to fit [new pricing structure](/about/rocketcad-pricing). * Changed URLs to new CAD + MDTs * Removed Bug Report options from the MDT + CAD ## **6.0.0.10 - July 29, 2020** ### Changed * Updated misc plugins ### Fixed * Fixed tones not playing on the Fire MDT ## 6.0.0.10 - July 27, 2020 ### Added * Added Discord Role Syncing functionality * You can now open execute [CD w/ Unit's Identifier](/rocketcad-useful-info/command-line-commands#command-line-commands) ### Fixed * Fixed Identifiers from appearing incorrectly on CAD * Fixed 400 error with location pinging ## 6.0.0.9 - July 25, 2020 ### Changed * Removed SSO Options from the Auth Page until they can be fine tuned ### Fixed * Fixed conditional formatting of status options on the Dispatch CAD * Fixed invoicing creation errors ## 6.0.0.8 - July 24, 2020 ### Added * Added the ability to expand out the secondary units widget to view the list of available units on both MDTs * Added new testing LEO MDT dashboard design, let us know what you think! * Added invoice information to Stripe checkout environment * Introduced the groundwork for VIP Customers * Added ability to add funds to your account in the billing center * Added support for member donations * Added color indications to persona's licenses on MDT * Added the ability to search a vehicle by clicking on it in the person search * Added the ability to search a firearm by clicking on it in the person search * Added [Command Line for Clearing Calls (CC)](/rocketcad-useful-info/command-line-commands#command-line-commands) * Added report drafting! * Every time you generate a report, it will be saved for future reference * You can go back to your reports at any time to finish them or delete them * Added ability to edit your info from the MDT * Added call type display to the Assignments Tab * Added logout warning when you attempt to leave the page * Added back Fix-It Tickets! * Added more data & metric collection * Added the ability to log a unit off using right click * Added warrants display to the portal * Added the ability to auto search vehicles from the CAD person search * Added the ability to auto search firearm from the CAD person search * Dispatchers can now expand warrants in full detail from the person search * Dispatchers can now expand traffic priors in full detail from the person search * Dispatchers can now expand arrest reports in full detail from the person search * Added a "Mark all as Read" button on chat messaging * Dispatchers can now expand traffic priors in full detail from the vehicle search * Dispatchers can now expand incident reports in full detail from the vehicle search * Added patrol map back to the LEO MDT * Added ability to attach an address to a call, saving it's history * Added LiveMap option to the Supervisor Panel * Added the ability for the primary officer to clear a call when dispatch is offline * Added the ability to search names and vehicles attached to your assignment * Added the ability to attach reports directly to an assignment and click to view * Added back the Fire Apparatus Selection screen * Added the Civilian Notes area to the Fire MDT, allowing for both Fire + LEO notes on personas * Added medical history and notes to the Dispatch CAD persona database * Added deceased indication to Patient and Person databases * Added new ePCR Report for Fire/EMS personnel * Added back the Death Certificate for Fire/EMS personnel ### Changed * Made the plate option on the Written Warning optional * Made the plate option on the Traffic Ticket optional * Made the Witness & Suspect fields on the Incident Report optional * Made the call location on the LEO MDT more noticeable * Modified default arrest alias text * Changed passive BOLOs to the traditional stone color * Changed the metric reporting of the dispatching statistics * Removed P and V commands * Changed the method in which incidents are cataloged * Removed unnecessary hover effects on CAD * Removed auto scrolling of the Chat Messaging feature * Modified the preferences tab to auto save changes * Changed the [Syntax Assistant](/rocketcad-useful-info/command-line-commands#syntax-assistant-notes) color coding * Removed preloaders from the MDTs ### Fixed * Fixed the arrest report narrative not saving properly * Fixed the conditional formatting of paperwork options * Fixed the notes box displaying the wrong type of notes * Fixed the "Search Owner" options on the Vehicle Search * Fixed the "Search Owner" options on the Firearm Search * Fixed CAD Menu slider positioning * Fixed API Permissions * Fixed searching command line commands * Fixed darkmode inconsistencies on the CAD * Fixed Dispatchers not hearing Signal 100 when activated for Fire/EMS * Fixed duplicate text on the patrol stages of the portal * Fixed warrants not properly applying to Civilians * Fixed warrants not properly generating * Fixed Search Owner options on CAD Vehicle and Firearm search * Fixed an error that resulting in units seeing the wrong call assignment on MDT * Fixed the borders of the CAD to allow elements to move down further * Fixed spacing of invoice amount lines * Fixed unit board from creating a second line * Fixed overlapping display of Civilian, Firearm and Vehicle notes * Fixed Criminal Code searching, to make it more responsive * Fixed color formatting of the unit board for Fire/EMS units ## 6.0.0.7 - July 9, 2020 ### Added * Added the ability to modify the basic settings of a department from the Owner Panel * Added separate Signal 100 options for LEO & Fire * Added an audible sound effect to alert you that your call has been updated * Added postal to the location view on the Call Board ### Fixed * Fixed spacing issues on the Assignment tab of the MDT * Fixed an issue when changing servers ## 6.0.0.6 - July 5, 2020 ### Added * Added the ability for LEOs to clear BOLOs when Dispatch is offline * Added 10 Codes back to the MDT Quick Tools * Added call flags to the assignment tab * Added Notes! * You can now add notes to specific firearms, people and vehicles to communicate important information to other officers, firefighters and dispatchers! * Added the creator's name and date to each report * Added new [Command Line](/rocketcad-useful-info/command-line-commands#command-line-commands) cmd for opening a call * Added License Suspension! * You can now suspend a Civilian's License and will be prompted to enter in a reason when doing so! * Added license color coding to help you easily identify expired and suspended licenses * Added more Customer Profile creation prompts, reminding owners to add theirs in * Added billing reminder emails, some Owners will now be emailed a week out from expiration to remind them! * Added suspension notifications, if your community does expire, you'll be notified via email * Added postal to start assignment window on MDT ### Changed * Changed the Fire MDT to match the new features of the LEO MDT ### Fixed * Fixed the Toggling of Signal 100 and 10-3 on the MDT Supervisor Panels * Fixed empty names from appearing on the chat messaging windows * Removed Fix-It Ticket options from the firearm database ## 6.0.0.5 - July 4, 2020 ### Added * Added the ability to clear calls when dispatch if off duty on both MDTs * Added Supervisor Panel, integrated within the "Units" area and allows for the following: * View unit's call * Change AOP * Enable Stop Transmitting * Enable Emergency Traffic Only * View and Attach to all calls ### Changed * Changed the Fire MDT to match the LEO MDT's call handling * Scaled down the assignment window to better fit smaller monitors/mobile * Changed the way the CAD handles invoicing in the backend ### Fixed * Fixed "CALL:" appearing on the assignment tab unnecessarily * Fixed the hovering effects of dropdowns/inputs to better match darkmode ## 6.0.0.4 - July 1, 2020 ### Added * Added the ability to click to open up all tickets, warrants, etc. * Added an option to remove Panic Alerts + 911 from CAD w/o creating a call * Added Whitelist Integration! This resource is optional and come with the primary rc-integration resource! * Added back /911 command to integration! ### Fixed * Fixed many issues with rc-integration, releasing a new version * Fixed tones/sounds not playing on MDTs * Fixed dispatchers appearing on the "Other Available Units" area * Fixed units not appearing correctly under the DMing tab * Fixed cross street displaying on panic alerts with no cross street ## 6.0.0.3 - June 29, 2020 ### Added * Added Description/Details option to self-call assignment on both MDTs * Added Arrest Warrants back! ### Changed * Scaled down the LEO MDT Dashboard ### Fixed * Fixed sound from auto-muting themselves after being enabled ## 6.0.0.2 - June 28, 2020 ### Added * Added small remove icon to Panic Alerts on LEO + Fire MDT for Supervisors * Added recommended jail time to Arrest Reports * Added the ability to expand the results of any Arrest or Traffic Prior when searching on MDT * Added the ability to mute the Unit Chat on CAD + Both MDTs (they are now muted by default) ### Changed * Updated Integration Files! Now using version 1.0.1 * Fixed the LEO Unit's status when getting assigned a traffic stop by dispatch * Changed the way previous history displays on the Name and Vehicle database ### Fixed * Fixed the "You have been patrolling since" time on the MDT Dashboards * Fixed the ability to Clear and Code 4 archived calls * Fixed firearms being marked as stolen when they are not stolen * Fixed the ability to remove Infractions on Traffic Tickets * Fixed some inputs from being modified when viewing a report * Fixed the random scrollbar from appearing on the name database ## 6.0.0.1 - June 27, 2020 ### Added * Added the ability to add "Associated Persons" with optional auto-search * Added the ability to add "Associated Vehicles" with optional auto-search * Added ability to Search both Associated Vehicles and Persons * Added an incoming 911 call sound effect * Added the ability to edit your server's information * Added enhanced page security to each new Beta page * Added panic button indication to the MDT (Thanks Stephen!) * Added LEO and Fire MDT Pre-Loaders * Added more locations to the auto-fill database * Added a minimize button to the attach units window * Added postal input to the Call Details on CAD * Added auto-fill location box to quick call creation ### Changed * Updated the sort order of servers under the Owner Panel * Forced the Name, Number and IP options when creating a server * Temporarily disabled the "Write Warrant" option until the new style has been created * Modified the ordering of the server selection on the portal screen * When creating BOLOs, you'll be prompted to continue adding more information after quick-adding * Changed the location dropdown when creating a call to allow for autofill locations * Updated unit board to allow for 24 units at once * Changed the way you generate calls using the quick add in the top right, now only requiring a location to generate ### Fixed * Fixed logging from adding too much information about flags * Fixed locations not appearing correctly in CAD Search * Fixed licenses appearing incorrectly on the CAD + LEO MDT (Thanks everyone!) * Fixed the quick tools options not operating as expected on LEO MDT * Fixed Civilians being marked as Wanted when they are indeed not wanted (Thanks everyone!) * Fixed the darkmode options on the Patrol Onboarding Steps * Fixed optional fields on various reports not actually being optional * Fixed Traffic Stop Command Line not entering in Veh Desc data * Fixed the Unit Board consistently pushing other widgets downwards * Fixed attach units window to properly filter units out * Fixed the dispatching statistics window from displaying the incorrect results ## **v6 Initial Release - June 23, 2020** ### Added #### Realistic Dispatching CAD * New Hidden Alert Panel with Keyboard Shortcut and Simple Menu Opening * New Hidden Tone Board with Keyboard Shortcut and Simple Menu Opening * New Notepad Style with Keyboard Shortcut Open/Close * Hid the Change Server Option * Hid the Change AOP Option * Added community seal as faded background image * Added Dispatching Statistics * These are just a small part of the new [Data & Metric collection](/rocketcad-useful-info/data-and-metric-collection) to provide dispatchers with an idea of their statistics * Added new toggleable side menu to provide more space on the primary screen * Re-designed Unit Board allowing it to move to anywhere on the screen and lock to stay in place * Features Fire/PD toggle to allow advanced unit filtering * Removed status dropdown, replacing with buttons for easy access and less options on screen * Right clicking on a unit will allow you to edit it * Double clicking on a unit will change it's status to the selected status at the top * Pressing and holding a unit for 1 second will allow you to log them off * Simplified the unit board to make it much thinner, removing the scroll bar * Added "Location" indication to the unit board that ties with our new In-Game Integration, auto tracking player's location and displaying it on CAD (This can be removed with a setting in the Owner Panel for non Fivem Communities) * Re-designed the information search area allowing it to move anywhere on the screen and lock to stay in place * Added only an essential alert of "No Flags" or simple indictation of basic alert, and added button to expand full results * Added cancel button to easily cancel current search * Re-designed the Name, Firearm and Vehicle expanded search results dialog * Re-designed the call creation area to only require 3 simple details to generate an assignment (This is apart of our mission to [Simplify Dispatching](/getting-started-with-v6/our-mission) for all) * Calls are divided by department "Law, Medical or Fire" - this does not limit who can be assigned however * Newly inputted calls will appear as Red, prompting a sound and text to speech notification (this is apart of [our mission to expand dispatching operations](/getting-started-with-v6/our-mission)) * Completely re-designed the call details dialog to prompt call takers to enter important information and continue to update calls as Dispatchers get the calls assigned * Added "Reporting Party" information, allowing you to save the Name, Phone Number and Address of the RP * Clicking and holding the call for 1 second will archive it * Added Call Notes that are separate from the Call Log, this way call notes and important information can be shared without getting lost in the automated logs * Added Call Flags, giving you 8 different flags to mark as call as for responding units * Added Call Chat, allowing all units and dispatch to chat freely about an incident * Added time tracking to when the call was created, dispatched and when the first unit arrives * Added Call-Taker and Dispatcher information for advanced logging * Associating a person with a call will automatically provide you with the search results return in the call details window * Associating a vehicle with a call will automatically provide you with the search results return in the call details window * Provided a "Last Update" field to give you updates on when a call was last updated in any way * Updated call logging to include more information in the automated logs * Re-designed the BOLO creation area to only require 3 simple details to generate (This is apart of our mission to [Simplify Dispatching](/getting-started-with-v6/our-mission) for all) * Right clicking on a BOLO will allow you to edit it * Added Chatting Feature - Allowing departments to chat in one large group and for units to individually PM other units * Added sound notifcations w/ Text to Speech for unread message notifications * Added one-click "Stop Transmitting" alert enable/disable option * Added one-click "Emergency Traffic Only" alert enable/disable option * Added Command Line * For a full list of Command Line commands, [click here](/rocketcad-useful-info/command-line-commands). * Added sound controls, allowing you to enable/disable certain sound notifications on your CAD #### Realistic Police MDT * Added new user friendly sidebar, with much larger options allowing you to quickly from from option to option * Added new "Dashboard" style * Added time to provide you with a simple way to view the current time * Added the time you have been patrolling, to give you an idea for your patrol logs * Added available units widget to provide a quick glimpse into how many other members you have with you * Added larger AOP display to ensure that everyone notices it * Added latest reports widget to give you insight into how many reports have been logged * Added status widget, removing the call related statuses * Added quick tools widget for most button options * Added Unit Chat with indication of unread messages * Added ability to generate your own call, not just traffic stops * Added ability to generate your own BOLO * Added ability to quickly search Names and Plates * Added open assignments widget * Added Dispatched time allowing you to understand how active the call has been active * Added ability to expand call details without needing to be assigned * When viewing call this way, if there is no dispatcher you will be prompted to attach yourself if you wish * Added Secondary Units widget, telling you which other agencies are currently on-duty * Added current bolos widget * Added dispathed time, giving you an idea of how long the BOLO has been active * Added ability to expand BOLO details even further * Added support for numbers and numpad switching of menu options * Redesigned the current assignment window, giving you more information on your current call with more options * Added call status buttons to the assignment window, displaying when you're attached to a call * Added unit assigned area with color coded unit identifiers based on department * Added dispatcher and call-taker indication * Merged postal and location into one line of just "location" * Added reporting party information * Added call chat, allowing all attached units to chat with one another * Added "Associated Info" tab * Displaying associated persons and vehicles * Added address information, including previous calls and previous incident reports from that address (automatically) * Added call notes, that can be added exclusively by dispatchers * Separated call log from the rest of the dialog * Redesigned the database search area to much more easily display results * Redesigned the name database search * Separated information into two easy categories, "Personal Information" and "Licenses" * Removed the identification card, and moved photo and signature to the right side * Added quick tool actions to do with a Civilian * Redesigned the vehicle database search * Divided information into "Vehicle Information" and "DMV Information" * Added registered owner information to the display * Redesigned the firearm database search * Divided the information into two minimalistic categories of "Firearm Information" and "RO Information" * Redesigned the paperwork records area * Divided each function into it's own categories by report type * Added ability to search each type of report * Added new area to view reports, replicating a PDF style viewer, with the option to download your reports as PDF files * Redesigned units tab to provide better insight into each unit's status * Added the ability to DM users directly from the users tab * Added location indication to display each players location (new with game integration) * Added tracking location indication, informing you if your location is currently being tracked, and if not we'll tell you why * Redesigned the Emergency Traffic Only and Broadcast Tone notifications from top banners to side boxes #### Realistic Fire MDT * Added new user friendly sidebar, with much larger options allowing you to quickly from from option to option * Added new "Dashboard" style * Added time to provide you with a simple way to view the current time * Added the time you have been patrolling, to give you an idea for your patrol logs * Added available units widget to provide a quick glimpse into how many other members you have with you * Added larger AOP display to ensure that everyone notices it * Added latest reports widget to give you insight into how many reports have been logged * Added status widget, removing the call related statuses * Added quick tools widget for most button options * Added Unit Chat with indication of unread messages * Added ability to generate your own call, not just traffic stops * Added ability to generate your own BOLO * Added ability to quickly search Names and Plates * Added open assignments widget * Added Dispatched time allowing you to understand how active the call has been active * Added ability to expand call details without needing to be assigned * When viewing call this way, if there is no dispatcher you will be prompted to attach yourself if you wish * Added Secondary Units widget, telling you which other agencies are currently on-duty * Added current bolos widget * Added dispathed time, giving you an idea of how long the BOLO has been active * Added ability to expand BOLO details even further * Added support for numbers and numpad switching of menu options * Redesigned the current assignment window, giving you more information on your current call with more options * Added call status buttons to the assignment window, displaying when you're attached to a call * Added unit assigned area with color coded unit identifiers based on department * Added dispatcher and call-taker indication * Merged postal and location into one line of just "location" * Added reporting party information * Added call chat, allowing all attached units to chat with one another * Added "Associated Info" tab * Displaying associated persons and vehicles * Added address information, including previous calls and previous incident reports from that address (automatically) * Added call notes, that can be added exclusively by dispatchers * Separated call log from the rest of the dialog * Redesigned the database search area to much more easily display results * Redesigned the patient database search * Separated information into two easy categories, "Personal Information" and "Medical Profile" * Removed the identification card, and moved photo and signature to the right side * Redesigned the paperwork records area * Divided each function into it's own categories by report type * Added ability to search each type of report * Added new area to view reports, replicating a PDF style viewer, with the option to download your reports as PDF files * Redesigned units tab to provide better insight into each unit's status * Added the ability to DM users directly from the users tab * Added location indication to display each players location (new with game integration) * Added tracking location indication, informing you if your location is currently being tracked, and if not we'll tell you why * Redesigned the Emergency Traffic Only and Broadcast Tone notifications from top banners to side boxes ### Changed * Changes coming soon! ### Fix * Fixes coming soon! # Introduction to the API Welcome to the updated RocketCAD API. Let's learn more about how to integrate your scripts with RocketCAD! RocketCAD is built with Bubble and as such relies on the robust Bubble API which is organized around REST. Our API has predictable resource-oriented URLs, accepts form-encoded request bodies, returns JSON-encoded responses, and uses standard HTTP response codes, authentication, and verbs. {% tabs %} {% tab title="Base API URL" %} ``` https://api.therocketcad.com ``` {% endtab %} {% endtabs %} To authenticate requests, The RocketCAD API relies on an API Key issued to each community’s server which then runs the request in the context of that community or server. For your convenience, a working test API Key has been provided in all code examples allowing you to test right away. Our API documentation has been written to provide complete understanding of the RocketCAD API and as such, we offer limited support of custom-made API integrations and commonly refer users back to this documentation. {% hint style="info" %} The RocketCAD API is intended for developer use only, Community Owners are encouraged to use our pre-made game integrations scripts from [here](https://therocketcad.com/integrate). {% endhint %} {% content-ref url="/pages/-Mes6Ny5-VYPaJQKouG2" %} [Introduction to the API](/developers/introduction-to-the-api) {% endcontent-ref %} # Authentication Let's learn more about authenticating with the RocketCAD API. The RocketCAD API relies on API Keys to authenticate requests. API Keys can be created and customized from your [Owner Panel > Integration](https://therocketcad.com/amc) menu. Your API Keys may carry many permissions, be sure to keep them secure. Do not publicly share your API Key or reveal it in Github, client-side code, etc. The standard RocketCAD API authentication will appear like the following example: ## Standard RocketCAD API Authentication Example `POST` `https://api.therocketcad.com/api/1.1/wf/ping?api_key=DEVELOPER_TESTING` In this example, you are only required to supply a valid API Key, such as the example above. #### Query Parameters | Name | Type | Description | | -------- | ------ | -------------------------------------------------------------------------------------------------------------------------- | | api\_key | string | The API Key query parameter is required for all requests. API Keys can be generated from the Owner Panel > API Access tab. | #### Request Body | Name | Type | Description | | ----------- | ------ | -------------------------------------------------------------------- | | communityID | string | The communityID body parameter may be required in specific contexts. | | serverID | string | The serverID body parameter may be requierd in specific contexts. | {% tabs %} {% tab title="200 " %} ``` { "status": "success", "response": { "success": true, "message": "This API Key is valid & associated with an active community." "requestID": "OLV213JN6XL1BLS" } } ``` {% endtab %} {% tab title="400 In the event you fail to provide an API Key as a Query Parameter, you will likely receive a 400: Bad Request error." %} ``` { "statusCode": 400, "body": { "status": "MISSING_DATA", "message": "Missing parameter for workflow ping: parameter api_key" } } ``` {% endtab %} {% tab title="404 While rare, a 404: Not Found error typically indicates there is a temporary API Outage on our end. We encourage you to Contact Support if you encounter this erorr." %} ``` { "statusCode": 404, "body": { "status": "NOT_FOUND", "message": "Workflow not found ping" } } ``` {% endtab %} {% endtabs %} All API requests must be made over HTTPS. Requests made over HTTP or without authentication as described above will fail. You may learn more about RocketCAD's User, Community and API Security Practices below. {% content-ref url="/pages/-MFBy7I0Qy67-NOmPnnS" %} [Security & Privacy](/about/security-and-privacy) {% endcontent-ref %} If you're ready to continue, let's learn more about Errors. {% content-ref url="/pages/-Meufxh\_Xmfe2lt1YG8H" %} [Errors](/developers/errors) {% endcontent-ref %} # Errors Let's learn more about the RocketCAD API Errors & Error Codes you may encounter when building. The RocketCAD API takes advantage of conventional HTTP response codes to indicate the success or failure of an API request in addition to our built-in error codes to assist you in building your integration. In general: Codes in the 2XX range indicate success whereas codes in the 4XX range indicate failure in the information provided (ie; a missing API Key or other required body parameter). Failures in the 5XX range indicate a server-side failure with RocketCAD, and are rare. {% tabs %} {% tab title="Example: 200" %} ``` { "status": "success", "response": { "success": true, "message": "This API Key is valid & associated with an active community." "requestID": "OLV213JN6XL1BLS" } } ``` This is an example response from the Ping API Endpoint. {% endtab %} {% tab title="Example: 400" %} ``` { "statusCode": 400, "body": { "status": "MISSING_DATA", "message": "Missing parameter for workflow ping: parameter api_key" } } ``` This is an example response from the Ping API Endpoint. {% endtab %} {% tab title="Example: 404" %} ``` { "statusCode": 404, "body": { "status": "NOT_FOUND", "message": "Workflow not found ping" } } ``` This is an example response from the Ping API Endpoint. {% endtab %} {% endtabs %} ## Common RocketCAD Errors In addition to conventional HTTP response codes, RocketCAD has a built-in error code system designed to assist you in troubleshooting. In general: Codes in the 1XX range will indicate an API Key issue (ie; missing permissions, invalid key) and codes in the 2XX range will indicate a Rate Limiting issue (ie; you've been rate limited, are approaching a rate limit) {% tabs %} {% tab title="Example: 1A" %} ``` { "status": "success", "response": { "success": false, "message": "The provided API Key is not valid or lacks permissions. modcol.co/e1a", "requestID": "3KUXZ1KUNUDJN7S" } } ``` This is an example response from the Ping API Endpoint {% endtab %} {% tab title="Example 2A" %} ``` { "status": "success", "response": { "success": false, "message": "This API Key has been rate limited, please try your request again in a moment. modcol.co/e2a", "requestID": "IU7DRSTYVNLLA2V" } } ``` This is an example response from the Ping API Endpoint {% endtab %} {% endtabs %} To better troubleshoot an individual error, see the endpoint's documentation. # Troubleshooting API Errors {% hint style="info" %} Prior to contacting support, we encourage you to use these troubleshooting resources {% endhint %} ## Error Code: 1A - Invalid API Key ### What causes this error? This error code is typically displayed when you do not supply a valid API Key. An API Key is considered valid when it meets two conditions. 1) It has been registered from the Owner Panel > API Access tab. 2) It contains the proper permissions to execute the endpoint you're attempting to run. ### How to resolve this error? First, head to the [Owner Panel > API Access](https://therocketcad.com/amc) tab. Once there, check to make sure that the API Key you are using is present (Remember: You can not see the key, but should have taken note of the nickname) If the API Key does exist and is associated with the correct community, click on the Pencil Icon. Once in the editing tab, ensure you have assigned the correct permissions to this API Key. For example, if you are attempting to run the [911](/developers/new-endpoints/911-call) endpoint, you must have "Send 911s" enabled. If you have confirmed the API Key does both exist & possesses the proper permissions, please [Contact Support](https://therocketcad.com/support). Be sure to include the [RequestID(s)](/developers/requestids) from your troubleshooting. ## Error Code: 2A - Rate Limiting ### What causes this error? This error code is typically displayed when you have been rate limited by the RocketCAD API. This is typically either caused by a bug in your integration, causing too many requests to be sent to the system or your community exceeds the limits of our standard API system. ### How to resolve this error? Wait a moment and try your request again. If you are being consistently rate limited, especially during peak times for your community, review your integration code for any bugs that may be causing inadvertent spamming. If you are confident there is no bug within your integration, are using the pre-made RocketCAD integration, or are a large community, please [Contact Support](https://therocketcad.com/support). For this issue in particular, a RequestID is not necessary. # RequestIDs Let's learn more about the RocketCAD API RequestID system and how it may help you in troubleshooting. Each API request is automatically assigned a request identifier. You can find this value in the response body, with the title “requestID”. ``` { "status": "success", "response": { "success": true, "message": "This API Key is valid & associated with an active community." "requestID": "OLV213JN6XL1BLS" } } ``` Soon, you will be able to debug your API using Request IDs. Check back here for more information on this. {% hint style="warning" %} In the event you contact our Support Team with an API-related error, providing the request identifier will ensure the fastest possible resolution. {% endhint %} # New Endpoints {% hint style="info" %} Before continuing to the following endpoints, we strongly encourage you to read through the previous sections. {% endhint %} # 911 ## Send 911 Call `POST` `https://api.therocketcad.com/api/1.1/wf/911?api_key=DEVELOPER_TESTING` This endpoint allows you to send a 911 call to the active Dispatchers on CAD. #### Query Parameters | Name | Type | Description | | -------- | ------ | -------------------------------------------------------------------------------------------------------------------------- | | api\_key | string | The API Key query parameter is required for all requests. API Keys can be generated from the Owner Panel > API Access tab. | #### Request Body | Name | Type | Description | | ----------- | ------ | ------------------------------------------------------------------------ | | CommunityID | string | The ID of your Community (Found on ) | | ServerID | string | The ID of your Server (Owner Panel > API Access) | | Name | string | The name of the caller | | Street | string | The street location of the caller | | Cross | string | The cross street of the caller | {% tabs %} {% tab title="200 " %} ``` { "status": "success", "response": { "success": true, "message": "911 Call Successfully Sent!", "requestID": "QJGICZVVQRHXQDC" } } ``` {% endtab %} {% endtabs %} # Panic Button ## Panic Button `POST` `https://api.therocketcad.com/api/1.1/wf/panic?api_key=DEVELOPER_TESTING` This endpoint allows you to initiate a panic button for an on-duty unit #### Query Parameters | Name | Type | Description | | -------- | ------ | -------------------------------------------------------------------------------------------------------------------------- | | api\_key | string | The API Key query parameter is required for all requests. API Keys can be generated from the Owner Panel > API Access tab. | #### Request Body | Name | Type | Description | | -------- | ------ | -------------------------------------------------------- | | ServerID | string | The ID of the Server (Found on Owner Panel > API Access) | | SteamHex | string | The Steam Hex of the user, formatted with regard to | | Name | string | The Name/Callsign of the Unit | | Street | string | The Street Location of the Unit | | Cross | string | The Cross Street Location of the Unit | | callX | string | The X-Coordinate Location of the Unit | | callY | string | The Y-Coordinate Location of the Unit | {% tabs %} {% tab title="200 " %} ``` { "status": "success", "response": { "success": true, "message": "Panic Button Successfully Sent!", "requestID": "JFBFJMUPVK5OYRF" } } ``` {% endtab %} {% endtabs %} # Location Ping ## Location Ping `POST` `https://api.therocketcad.com/api/1.1/wf/locationping?api_key=DEVELOPER_TESTING` This endpoint allows you to ping the location of a user in your server #### Query Parameters | Name | Type | Description | | -------- | ------ | -------------------------------------------------------------------------------------------------------------------------- | | api\_key | string | The API Key query parameter is required for all requests. API Keys can be generated from the Owner Panel > API Access tab. | #### Request Body | Name | Type | Description | | -------- | ------ | ------------------------------------- | | SteamHex | string | The Steam Hex of the User | | Street | string | The Street Location of the User | | Cross | string | The Cross Street Location of the User | {% tabs %} {% tab title="200 " %} ``` { "status": "success", "response": { "success": true, "message": "Successfully pinged location of 1 (123 x 123)", "requestID": "OZI8HG4CAPD4KNY" } } ``` {% endtab %} {% endtabs %} # Previous MDT Functions {% hint style="danger" %} The following endpoints are no longer available with RocketCAD. Please see the [New Endpoints](/developers/new-endpoints) section. {% endhint %} # Vehicle Search ## Vehicle Search `POST` `https://therocketcad.com/api/1.1/wf/cad_vehsearch` This endpoint allows you to search a vehicle #### Request Body | Name | Type | Description | | ----------- | ------ | ----------------------------------------------------------------------- | | CommunityID | string | The ID of the Community (Found on ) | | ServerID | string | The ID of the Server (Found on Owner Panel > FiveM Integration) | | Plate | string | The plate of the vehicle | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Connection successful! ``` {% endtab %} {% endtabs %} # Person Search ## Person Search `POST` `https://therocketcad.com/api/1.1/wf/cad_pedsearch` This endpoint allows you to search a person #### Request Body | Name | Type | Description | | ----------- | ------ | ----------------------------------------------------------------------- | | CommunityID | string | The ID of the Community (Found on ) | | ServerID | string | The ID of the Server (Found on Owner Panel > FiveM Integration) | | Name | string | The Name of the Person | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Connection successful! ``` {% endtab %} {% endtabs %} # Log User Off ## Log User Off `POST` `https://therocketcad.com/api/1.1/wf/cad_off` This endpoint allows you to log a user off. #### Request Body | Name | Type | Description | | ----------- | ------ | ----------------------------------------------------------------------- | | CommunityID | string | The ID of the Community (Found on ) | | ServerID | string | The ID of the Server (Found on Owner Panel > FiveM Integration) | | Identifier | string | The Identifier of the User | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Connection successful! ``` {% endtab %} {% endtabs %} # Set Notepad ## Set Notepad `POST` `https://therocketcad.com/api/1.1/wf/cad_notepad` This endpoint allows you to set the notepad of a user #### Request Body | Name | Type | Description | | ----------- | ------ | ----------------------------------------------------------------------- | | CommunityID | string | The ID of the Community (Found on ) | | ServerID | string | The ID of the Server (Found on Owner Panel > FiveM Integration) | | SteamHex | string | The Steam Hex of the User | | Notepad | string | The Notepad Value you wish to set | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Connection successful! ``` {% endtab %} {% endtabs %} # Firearm Search ## Firearm Search `POST` `https://therocketcad.com/api/1.1/wf/cad_firsearch` This endpoint allows you to search a firearm #### Request Body | Name | Type | Description | | ------------ | ------ | ------------------------------------------------------------------------ | | CommunityID | string | The ID of your Community (Found on ) | | ServerID | string | The ID of your Server (Found on Owner Panel > FiveM Integration) | | SerialNumber | string | The Serial Number of your Firearm | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Connection successful! ``` {% endtab %} {% endtabs %} # Toggle Emergency Tone ## Toggle Emergency Tone `POST` `https://therocketcad.com/api/1.1/wf/cad_emergency` This endpoint allows you to toggle the emergency traffic only tone. #### Request Body | Name | Type | Description | | ----------- | ------ | ------------------------------------------------------------------------ | | CommunityID | string | The ID of your Community (Found on ) | | ServerID | string | The ID of your Server (Found on Owner Panel > FiveM Integration) | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Connection successful! ``` {% endtab %} {% endtabs %} # Create Call ## Create Call `POST` `https://therocketcad.com/api/1.1/wf/cad_createcall` This endpoint allows you to create a new call. #### Request Body | Name | Type | Description | | ----------- | ------ | --------------------------------------------------------------------------- | | CommunityID | string | The ID of your Community (Found under ) | | ServerID | string | The ID of your Server (Found under Owner Panel > FiveM Integration) | | Type | string | Call Type, must be "LAW", "MEDICAL", or "FIRE" | | Postal | string | The Postal Location of the Call | | Location | string | The Street Location of the Call | | Title | string | The Title of the Call (ie; Traffic Stop) | | Narrative | string | The Narrative/Details of the Call | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Successful connection! ``` {% endtab %} {% endtabs %} # Create BOLO ## Create BOLO `POST` `https://therocketcad.com/api/1.1/wf/cad_createbolo` This endpoint allows you to create a BOLO #### Request Body | Name | Type | Description | | ----------- | ------ | --------------------------------------------------------------------------- | | CommunityID | string | The ID of your Community (Found under ) | | ServerID | string | The ID of your Server (Found under Owner Panel > FiveM Integration) | | Type | string | BOLO Type, must be either "Person" or "Vehicle" | | Description | string | The Description of your BOLO | | LastSeen | string | The Last Seen Location of your BOLO | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Successful connection! ``` {% endtab %} {% endtabs %} # Toggle Broadcast Tone ## Toggle Broadcast Tone `POST` `https://therocketcad.com/api/1.1/wf/cad_broadcast` This endpoint allows you to toggle the stop transmitting/broadcast tone. #### Request Body | Name | Type | Description | | ----------- | ------ | --------------------------------------------------------------------------- | | CommunityID | string | The ID of your Community (Found under ) | | ServerID | string | The ID of your Server (Found under Owner Panel > FiveM Integration) | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Successful connection! ``` {% endtab %} {% endtabs %} # Change AOP ## Change AOP `POST` `https://therocketcad.com/api/1.1/wf/cad_aop` This endpoint allows you to change the AOP of a server #### Request Body | Name | Type | Description | | ----------- | ------ | --------------------------------------------------------------------------- | | CommunityID | string | The ID of your Community (Found under ) | | ServerID | string | The ID of your Server (Found under Owner Panel > FiveM Integration) | | NewAOP | string | The New AOP of the Server | {% tabs %} {% tab title="200 Cake successfully retrieved." %} ``` Successful connection! ``` {% endtab %} {% endtabs %} # Assign to Call ## Assign Call `POST` `https://therocketcad.com/api/1.1/wf/cad_assigncall` This endpoint allows you to attach a unit to a call. #### Request Body | Name | Type | Description | | ----------- | ------- | --------------------------------------------------------------------------- | | CommunityID | string | The ID of your Community (Found under ) | | ServerID | string | The ID of your Server (Found under Owner Panel > FiveM Integration) | | Identifier | string | The Identifier of the User | | CallNumber | integer | The Call Number you wish to assign to the user | {% tabs %} {% tab title="200 " %} ``` Successful connection! ``` {% endtab %} {% endtabs %} # Update Unit Status ## Update Unit Status `POST` `https://therocketcad.com/api/1.1/wf/cad_updatestatus` This endpoint will update the status of a unit. #### Request Body | Name | Type | Description | | ----------- | ------ | --------------------------------------------------------------------------------------------- | | Status | string | The status you which to set the unit to (Must match the options under Owner Panel > 10 Codes) | | Identifier | string | The identifier of the unit | | ServerID | string | The ID of your Server (Owner Panel > FiveM Integration) | | CommunityID | string | The ID of your Community (Found on therocketcad.com/integrate) | {% tabs %} {% tab title="200 Status successfully modified" %} ``` Status successfully modified! ``` {% endtab %} {% tab title="400 " %} ``` ERROR ``` {% endtab %} {% endtabs %}