Creating a Call

To create a call, the process has gotten even easier. Follow the steps below to get your call setup and dispatched

1. Fill in the basic call details including type, nature, and location and then select the create button

2. After clicking the create button, you will be prompted with a screen to edit all aspects of the call. This allows for the 911 call taker to easily get a call created and handed over to a dispatcher. Or, if you have a single dispatcher, this process allows for a seamless call creation process

3. In the screenshot above you can edit all aspects of the call designated with the yellow boxes as well as assign active units to the call by selecting the Unit Assignment section

4. Within the unit assignment you will be prompted with recommended fire and LEO units based on their last call activity, district with relation to call location, and unassigned units

5. You can always edit a call after the fact by selecting it with a single left click from the Active Assignments box on the CAD